Operational Facility Management is a service industry concerned with the day-to-day operations required to run an organisation's facilities. Primarily facility operation has to satisfy the user organisation's statutory responsibilities. Beyond that, whilst some major costs (such as rates, land taxes, Insurance premiums, etc.) are fixed, other costs are amenable to management. Operational Facility Management necessarily requires those charged with the task to evaluate where their effort is spent and where the significant resourcing costs lie, thus allowing them to prioritise and match their effort to the effect. This unit will involve considerations of subcontracting and examine 'best practice' guidelines for both hard and soft service provision.
5-day intensive (9am-5pm)
2000wd individual assessment (30%); 4000wd group assignment (50%); presentation and written paper (20%)