Communication is integral to many organisational processes; for instance, effective planning, decision-making, negotiation, conflict management, change management and leadership all rely upon effective communication by organisational actors. At the same time, organisational communication has become more complex due to increasing levels of diversity in the workplace and an increasing reliance on emergent and rapidly changing communication technologies. Drawing on communication research models, theories and case studies, this unit provides students with insight into how to manage the complexities of contemporary organisational communication. The unit focuses primarily on internal organisational communication and examines communication processes at various levels: interpersonal (dyadic), group and organisation.
Semester 2 session: 1x 1hr lecture and 1x 2hr tutorial per week. Intensive July session (Study Abroad students only): 2 x 4hr workshops per week.
tutorial attendance and participation (10%); communication analysis report (30%); team case analysis presentation (20%); final exam (40%)
The Intensive July session of this unit is only available to Study Abroad students. All other students should enrol in the Semester 2 session.
WORK1004 or WORK2201
Completion of at least 48 credit pointsProhibitions