Skip to main content

Contacts and enquiries

If you are a current student and need to get in touch, you can contact our Student CentreHigher Degree by Research Administration Centre or ICT Service Desk

If you have a safety concern or need to talk to someone about an incident on campus, please call our confidential helpline.

1800 SYD HLP (1800 793 457)

You can call this helpline to:

  • request security assistance
  • make a complaint
  • report an incident
  • book an on-campus counselling appointment
  • access 24/7 support from NSW Rape Crisis Centre.

Student Centre

Our Student Centre can provide information and advice about a broad range of matters relating to your time at University. This includes course options and admissions, student cards, fees, enrolment, timetables, examinations, special consideration, study abroad and exchange, and graduation.

Opening hours: 9am to 5pm, Monday to Friday.


1800 SYD UNI (1800 793 864)
+61 2 8627 1444 (outside Australia)


If you have a question, you can make an enquiry online

In person 

During the first two weeks of semester, the Student Centre will be open 8.30am to 5.30pm, Monday to Friday. During examinations, the Student Centre will be open 8.30am to 5pm Monday to Friday, and 8.30am to 2.30pm Saturday. 

Student Centre

Higher Degree by Research Administration Centre (HDRAC)

The HDRAC provides advice, information and resources to support Higher Degree by Research students from enrolment to graduation.

Open: 9am to 5pm (local time), Monday to Friday


+61 2 8627 4343


Agriculture, Health Sciences, Science, Veterinary Science:
Arts and Social Sciences, Business, Education and Social Work, Law, Visual Arts:
Architecture, Design and Planning, Engineering and IT, Music:
Dentistry, Medicine, Nursing, Pharmacy:

In person


ICT Service Desk

If you have a question or need help with our ICT services, you can contact the ICT Service Desk.

8.00am to 9pm (local time), Monday to Friday


1800 SYD UNI (1800 793 864
+61 2 8627 1444 (outside Australia) 
(option 3 for ICT)


If you have a question, you can make an enquiry online. You can also email us at  

In person 

You can visit us in one of our Learning Hubs during their staffed hours. 

Last updated: 24 July 2017

Website feedback

Tell us if you’ve spotted a typo or something else wrong with this page.

Thank you

Your feedback has been sent.

Sorry there was a problem sending your feedback. Please try again

You should only use this form to send feedback about the content on this webpage– we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.