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Emergencies and safety on campus

We are committed to providing a safe and supportive environment for all students.

In an emergency

1. Dial triple zero (000)

Dial triple zero (000) for emergency services (fire/ambulance/police). Calling the police is the quickest way to get help in an emergency.

To speak to NSW Police about an incident of sexual harassment or assault, dial triple zero (000) or contact the Police Assistance Line on 131 444.

2. Call campus security on 9351 3333

Notify Campus Security on +61 2 9351 3333 or 1800 SYD HLP (1800 793 457). Campus Security are available 24 hours a day to assist with an emergency or safety threat. Our security officers are certified to perform first aid and their vehicles are equipped with automatic defibrillators.

Report a safety concern

If you feel unsafe on campus or are concerned for someone else’s safety, call Campus Security on +61 2 9351 3333 or 1800 SYD HLP (1800 793 457), 24 hours a day.

On campus safety alerts

Sydney Uni Alert is an emergency notification system we use to help manage serious on-campus emergencies. If you’re in an affected area, we’ll send a direct alert message to your phone and University email with information and clear instructions to help ensure your safety. You can also download the AThoc app to receive alerts. Find out more about the alerts and how they work.

Make sure you keep your mobile phone details up to date in Sydney Student so that you can receive these alerts.

Sexual harassment or assault

If you need to talk to someone about about an incident of sexual or indecent assault; or make a complaint about other misconduct, call our confidential helpline service.

1800 SYD HLP (1800 793 457)

Specialist staff can assist you in reporting and resolving issues such as:

  • sexual harassment or assault, including stalking
  • intimidating or threatening behaviour
  • discrimination or unfair treatment.

This help line can also connect you with other University support services during business hours (9am to 5pm Monday to Friday), and 24-hour external help from the NSW Rape Crisis Centre.

If your report is not time-sensitive and you would prefer to contact us in writing, you can email us at studentaffairs@sydney.edu.au or request a call back using our online form.

Counselling

If you have witnessed or been involved in a critical incident, whether on or off campus, and would like to book an appointment with a counsellor, contact the University’s Counselling and Psychological Services (CAPS) on 8627 8433 or 8627 8437 (9am to 5pm, Monday to Friday). This service also provides resources and support to help you deal with the effects of a critical incident.

Maintenance

If you notice a maintenance or work health and safety issue, contact Campus Assist on 1300 CAMPUS (1300 226 787) or visit your nearest Campus Assist precinct office.

Campus Assist Precinct Office
Room 129
Merewether Building

Campus Assist Head Office
Ground floor (main foyer)
Services Building, 22 Codrington Street

Last updated: 10 October 2017

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