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Ask a question online

Search our knowledge base for answers to frequently asked questions. If you still can't find the answer, you can submit an online enquiry.

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Get support at the Student Centre

Locations and opening hours

Jane Foss Russell Building

The Student Centre is located at Level 3, Jane Foss Russell (JFR) Building and offers the following services:

  • All general study-related support (including timetables, exams, enrolment and fees)
  • Testamur collection
  • Calculator and dictionary approvals
  • Academic transcripts
  • Department of Foreign Affairs and Trade (DFAT) authentication.

Opening hours are:

  • Monday, Wednesday and Friday, 9 am to 5 pm
  • Tuesday and Thursday, 10 am to 5 pm.
  • Student ID card services are available Monday to Friday, 9 am to 4:30 pm. 

Fisher Library

Student Centre staff will also be available at Fisher Library (Level 3) for all general study-related support (including timetables, exams, enrolment and fees).

Opening hours are:

  • Monday, Wednesday and Friday, 9 am to 5 pm
  • Tuesday and Thursday, 10 am to 5 pm. 

Contact us

If you're a current student, this is how you can get in touch with us

Title : Call us

Description : 1800 SYD UNI (1800 793 864)<br> or +61 2 8627 1444 outside Australia<br> <br> Mon, Wed & Fri: 9 am - 5 pm<br> Tue & Thu: 10 am - 5 pm

Link URL: tel:+61286271444

Icon: /content/dam/icons/approved-icons/phone.svg

Title : In person

Description : Make an appointment to meet face-to-face with one of our staff

Link URL: https://sydneyuni.service-now.com/sm?id=sc_cat_item&sys_id=01b3844ddb2e9910c5453632f3961900

Icon: /content/dam/icons/approved-icons/group-people.svg

Title : Find an answer

Description : Find answers in the knowledge base

Link URL: https://sydneyuni.service-now.com/sm?id=search&spa=1&q=student&disableAllSuggestions=false&disableSpellCheck=false&searchFilters=b23630c0db097d14c5453632f39619e2&facetFilters=%5B%22_kb_knowledge.kb_knowledge_base_s:FACET(Students)%22%5D

Icon: /content/dam/icons/approved-icons/books-shelf-one-row.svg

Title : Online enquiries

Description : Submit or check an open enquiry

Link URL: https://www.sydney.edu.au/students/admin/ask-a-question.html

Icon: /content/dam/icons/approved-icons/laptop-enquire.svg

Last updated: 03 November 2026

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Tell us if you’ve spotted a typo or something else wrong with this page. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.

Tell us if you’ve spotted a typo or something else wrong with this page. For any other enquiries please contact the Student Centre.

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