Using your UniKey and password, you can log in to University systems to do things like check your email, access resources for your course, check when your library loan is due and vary your enrolment.
You will find links to our University systems on the Student website homepage. These include:
Get more information on other student IT services.
Your UniKey is a unique ID and password that will give you access to systems and resources at the University. It will have the format: abcd1234.
We emailed your UniKey to you after you accepted your offer and enrolment opened for your course.
Remember to keep your UniKey details safe, as it allows access to your information and is necessary to complete tasks related to your study.
You can change your UniKey password online.
If you update your UniKey password, you will need to update your settings on any devices (such as laptop, smartphone) that you use for accessing University systems. If you don’t do this, your email app will try to log in with the wrong details and lock you out of your account.
Various android phones may have different menu configurations, so you will need to check your phone’s instructions, or call us.
You will need to update your password for other apps (such as Blackboard) or where it has been stored by your browser. You will be prompted to enter your UniKey and new password to log in again.
Alternatively, phone us or visit a staffed learning hub on campus. You will need to bring photo ID.
Try synchronising your password across all University systems.
If that doesn’t work, call us to reset your password over the phone. Or visit a learning hub with your photo ID.
It will take 15 minutes for the change to take effect. If you are using a wireless device, make sure you update your network settings with your new password.
Your UniKey account could previously be used to pay for printing on campus. This has now been replaced by SydPay.