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How to log in to University systems

Using your UniKey and password, you can log in to University systems to do things like check your email, access resources for your course, check when your library loan is due and vary your enrolment.

Overview and UniKey
Log in to Sydney Student

Overview and UniKey

You will find links to our University systems on the Student website homepage. This includes:

Sydney Student – where you can complete administration tasks such as updating your personal details, submitting enrolment information, and managing your student finances
your official University student email account
the University’s Learning Management System (LMS), also called Blackboard. This is your online learning space, where you will find your unit of study websites.

Get more information on other student IT services.

UniKey

Your UniKey is a unique ID and password that will give you access to systems and resources at the University. It will have the format: abcd1234.

We emailed your UniKey to you after you accepted your offer and enrolment opened for your course.

Remember to keep your UniKey details safe, as it allows access to your information and is necessary to complete tasks related to your study.

You can change your UniKey password online.

Update your password on your devices

If you update your UniKey password, you will need to update your settings on any devices (such as laptop, smartphone) that you use for accessing University systems. If you don’t do this, your email app will try to log in with the wrong details and lock you out of your account.

iPhone

Go to ‘Settings’, then ‘Mail, contacts, calendars’.
Select your active exchange account, then ‘Account: unikey@uni.sydney.edu.au’.
Update your password.

Android

Go to your ‘Email’ app, then open the ‘Settings’ menu (on a Galaxy phone, this is on the left of the Home button).
Select your email account, then ‘More settings’ and then ‘Exchange server settings’.
Update your password.

Various android phones may have different menu configurations, so you will need to check your phone’s instructions, or call us.

You will need to update your password for other apps (such as Blackboard) or where it has been stored by your browser. You will be prompted to enter your UniKey and new password to log in again.

Forgotten your UniKey or password?

If you have recorded your mobile number and personal email address in Sydney Student, you can reset your UniKey password online.

Alternatively, phone us or visit a staffed learning hub on campus. You will need to bring photo ID.

If you can’t log in

Try synchronising your password across all University systems.

If that doesn’t work, call us to reset your password over the phone. Or visit a learning hub with your photo ID.

It will take 15 minutes for the change to take effect. If you are using a wireless device, make sure you update your network settings with your new password.