Skip to main content

Support during the University closedown

Make sure you know what support is available to you once you’ve received your results and over the break.

The University closes over the holiday break from Monday 23 December 2019, and re-opens Tuesday 7 January 2020.

Student Centre

While the Student Centre is closed for in-person enquiries during this time, you can still reach us by phone or online on certain days:

  • Saturday 21 December, 9am to 5pm.
  • Monday 23 December, 9am to 5pm.
  • Tuesday 24 December, 9am to 5pm.
  • Friday 27 December, 9am to 5pm.
  • Saturday 28 December, 9am to 5pm.
  • Monday 30 December, 9am to 5pm.
  • Tuesday 31 December, 9am to 5pm.
  • Thursday 2 January, 9am to 5pm.
  • Friday 3 January, 9am to 5pm.
  • Monday 6 January, 9am to 5pm

Please be aware, we may not be able to resolve your enquiry until normal operating hours have resumed from Tuesday 7 January.

Academic advice

If you need to speak to an academic advisor in your faculty or school, get in touch as soon as possible to arrange an appointment before the closedown on the 20 December, or after we reopen on the 7 January.


If you need to speak to someone about appealing a grade, you can get in touch before the closedown on the 20 December or once we reopen on the 7 January.

You can contact SUPRA or SRC about casework support or Student Affairs Unit (SAU) for advice about the appeals process.

Studying over the break - January intensives

Make sure you plan ahead if you’re considering selecting a January intensive once enrolment opens. Teaching for these units starts in January and if you need advice around which unit to choose you’ll need to get in touch before the University closes on the 20 December.

The deadline for selecting a January intensive in Sydney Student is the last day to add on the 10 January.

Health and wellbeing support over the break

The University’s Counselling and Psychological Services (CAPS) will be closed over the University break, but you can still access support.

If you need to speak to someone during this period, you can contact the University of Sydney Crisis Line from 5pm to 9am weekdays, 24 hours on weekends and public holidays.

  • Call 1300 474065
  • Text 0488 884 429 (for sms chat option)

The Crisis Line connects you with a qualified crisis support specialist who can support you to find relief from current emotional distress, explore coping strategies, safely manage any immediate threats to life or safety and offer referrals and open pathways for longer term solution.

Student Centre

  • Level 3, Jane Foss Russell Building, Darlington Campus

Make an enquiry

Opening hours: 9am to 5pm, Monday to Friday.

From Saturday 21 December to Tuesday 7 January we have alternate opening hours.

Last updated: 16 December 2019

Website feedback

Tell us if you’ve spotted a typo or something else wrong with this page.

Thank you

Your feedback has been sent.

Sorry there was a problem sending your feedback. Please try again

You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.