If you are an under-18 student who has an offer for study and intend on travelling to Australia on a student visa, you will need to have formal arrangements in place for accommodation and welfare before the Department of Home Affairs will process your visa.
If you decide to travel and live with parents or relatives in Australia, you must apply to the Department of Home Affairs for approval.
The University is not required to issue a Confirmation of Appropriate Accommodation (CAAW) letter with your electronic Confirmation of Enrolment (eCoE) and will not accept responsibility for your welfare conditions. You will need to liaise directly with DHA to meet their conditions for your welfare. For more information visit the Department of Home Affairs website.
You may study and live in Australia with the University of Sydney taking responsibility for your welfare arrangements as a condition of your student visa.
You will be required to use University approved service provider companies for your accommodation and welfare arrangements. The University will not approve arrangements with any other service providers or arrangements with family members. All approved providers are expected to meet high standards of service. For more information, see the University’s official Policy and Procedure documents for Under-18 students:
Approved providers of welfare and accommodation are regularly added and updated.
If you are applying for study and the University accepts responsibility for your care arrangements you will receive a Confirmation of Appropriate Accommodation and Welfare (CAAW) together with your electronic Confirmation of Enrolment (eCoE) for the purpose of applying for a student visa.
The University will not enrol international students who are under 16 years of age at their commencement date course under any circumstances.
Please note the period of our care will extend up to your 18th birthday only, as this is the minimum requirement of your student visa. You may choose to remain in this welfare agreement and accommodation option with providers beyond the date of your 18th birthday if you so choose.
Under the terms of the Confirmation of Appropriate Accommodation and Welfare (CAAW), international under 18 students are required to reside at the address of their approved accommodation provider at all times and cannot stay overnight at any other address without prior approval from the University of Sydney. To do so is in breach of student visa requirements.
Given the University’s strict legal obligations to under-18 students and the high level of risk involved in student absences, requests for absences from approved accommodation will only be approved in the following circumstances (and subject to receiving all relevant information, documentation and consent):
In order for the University to assess a request for the student to be temporarily absent from their current approved accommodation arrangements, the authorised welfare provider must:
Applications will not be considered until all required information and supporting documents are received. The application will be assessed based on the information provided and the level of risk posed to the student and the University. Decisions regarding the approval or denial of the request is at the discretion of the University of Sydney. You will be advised of the outcome of the application within 3 business days of receipt of the full application. Decisions are final and further correspondence will not be entered into. See example request letter (pdf)
You can arrange your guardian and accommodation provider in advance, however the University will not approve that you commence living in this arrangement more than 14 days before the commencement of your course. This means that you should not plan to arrive in Australia more than two weeks before the semester formally commences.
Auzzie Families Homestay Care
Phone: +61 2 9301 0900
Fax: +61 2 9301 0999
Australian Homestay Network Pty Ltd
Phone: +61 2 9264 0470
Fax: +61 3 9459 8710
Global Experience International Student Accommodation
Phone: +61 2 9264 4022
Fax: +61 2 9264 9322
Phone: +61 2 9669 5225
Fax: +61 2 9669 5943
Win Consultation and Services International Student Homestay
Phone: +61 2 8021 2234
International House (The University of Sydney)
Address: 96 City Road, Darlington NSW 2008
Phone: +61 2 9950 9800
Fax: +61 2 9950 9804
UniLodge Australia Pty Ltd (Broadway - Sydney)
Phone: +61 2 9338 5000
Urbanest Pty Ltd (Darlington, Quay Street, Darling Square, Darling House)
Address: 152 City Road, Darlington NSW 2008
Phone: + 61 2 8091 9959 or 1800 260 801
ISA Guardian and Welfare Services
Phone: +61 3 9663 2887
Fax: +61 3 86781317
Le Le Wang Student Care
Phone: +61 423 288 235
Professional Student Care Australia (PSC) Pty Ltd
Phone: +613 9318 3009
Fax: +61 3 8677 6500
Sonder Australia Pty Ltd
Phone: +612 8379 7790
You must update your contact details via your Student Portal within seven days of arriving in Australia. This is a student visa requirement.
You must also update your Next of Kin (parent or guardian) contact details.
If you need further information, please contact our University staff listed below. We encourage you to share these contacts with your parents/family.
For full degree program information, contact our Admissions team:
Phone: +61 2 8627 1444
After enrolling and during your stay in Australia, you can contact:
Student Support Services
Luika Bankson, Head of Sydney Abroad
Phone: +61 2 8627 4331