Business Information Systems

Designing collaborative infrastructures to support distributed work

Uri Gal, University of Sydney

9th May 2012  10:00 am - Room 214/215, H69 - Economics and Business Building

A growing proportion of contemporary organizational work takes place in the context of distributed collaborative environments which involve the interaction of multiple organizations with distinct areas of expertise, technologies, and work practices. In this research-in-progress, we develop a three-part model of the facets of collaborative infrastructure that support such distributed collaborative environments. We argue that collaborative infrastructures inherently reflect the interplay of practices, artifacts, and discourse. Specifically, our model asserts that the development of shared practices and artifacts by organizations engaged in collaboration is mediated by the emergence of common discourses between the parties. The preliminary theorizing developed in this paper is based on multiple case study analyses of collaborative projects in the areas of architecture, engineering, and construction (AEC) and software development and implementation. Our initial research suggests key areas of consideration by collaboration leaders in the development of collaborative infrastructures for distributed work.