TBI Express partner training

Welcome to TBI Express

TBI Express is a communication-training program for people with traumatic brain injury, their families, friends and carers. A brain injury can result in devastating changes for the person as well as for their family and friends. Sometimes these changes can affect how the person communicates. They may speak too much or not enough, they may have trouble staying on a topic or not be able to think of what to say. Treatment can improve the communication of the person with brain injury, however families and friends are often left wondering what they can do to help. We therefore developed TBI Express to help families and friends find the best way to interact with the person during everyday conversations.

TBI Express was developed as part of a clinical trial funded by the National Health and Medical Research Council of Australia. Our research indicated that communication partners who were trained to use positive communication strategies experienced significantly better interactions following the training, compared to those who did not receive training.

We have developed videos to demonstrate positive and negative communication strategies to help you identify what works and what doesn’t. We invite you to look at these videos along with our treatment resources, such as the Communication Skills Toolkit, and think about which strategies may help you improve conversations with your friend or relative with traumatic brain injury.

We hope that you find these resources useful and that they will assist in making your everyday conversations more enjoyable and rewarding.

Leanne Togher, Skye McDonald, Robyn Tate, Emma Power and Rachel Rietdijk

The next step for the TBI Express program

What is TBIconneCT?

TBIconneCT is a program designed to help people with traumatic brain injury and their family members, friends or carers have better conversations together.

TBIconneCT was based on the original TBI Express program but reduced in length and designed for clinicians to use with individual families. The program:

  • Consists of ten sessions that a person with TBI and one of their key communication partners is guided through by a speech pathologist
  • Has been tested for delivery both in-person and via videoconferencing
  • Involves setting goals for conversation, learning about good communication skills and practising skills together in real conversations

Areas covered by the TBIconneCT program include:

  • How TBI affects communication
  • Roles in conversation
  • Effective speaking and listening skills
  • Working together well in conversations
  • Keeping conversations going
  • Asking positive questions

A clinical trial investigating the effectiveness of TBIconneCT training was supported by a grant from icare NSW.

Resources for families


Questions from families about the TBIconneCT program
Frequently asked questions from people with TBI and their families about participating in TBIconneCT training


An introduction to TBIconneCT for families
Visit our YouTube page and watch the Introduction to TBIconneCT video.


Getting started with conversation practice.
Download a resource for families with some tips for practising conversations together, and a list of example conversation topics.

Resources for speech pathologists


Questions from speech pathologists about the TBIconneCT program
Frequently asked questions from speech pathologists about participating in TBIconneCT training


Getting to know the TBIconneCT program
Visit our YouTube page and watch the Introduction to TBIconneCT video.and watch the TBIconneCT clinician webinar for an introduction to the TBIconneCT clinician manual.


Pre-training questionnaires
Download a questionnaire to use with families to help you identify goals for conversation after TBI.


Conversation videos
Visit our YouTube page to watch some examples of conversation which can be used for discussion with people with TBI and their families. Download this discussion guide to use alongside the videos.


Order the TBIconneCT clinician manual
Visit the ASSBI website for information on purchasing the manual (available later in 2019).