Contact the ICT Helpdesk

If you need assistance and can't find an Access Lab staff member, give the ICT Helpdesk a call on (02) 9351 6000 between 8am-9pm, AEST Monday to Friday.



The ICT Helpdesk number is +61 2 9351 6000.
The Helpdesk is available staffed between 8am and 9pm AEST Monday - Friday


You can also contact the ICT Helpdesk via email. Send your queries to:
We will endeavour to reply as soon as possible, however, due to the high volume of messages received, you might experience a delay before we can respond. For urgent matters, we recommend that you call the number above.


If you cannot scan and email a document/image to the ICT Helpdesk, you can fax through details regarding your enquiry to: +61 2 9351 6004


If you cannot contact the ICT Helpdesk by phone, email or fax, you can mail information to:

ICT Helpdesk
c/o Merewether Building H04
University of Sydney, NSW 2006