The University’s Group Personal Accident policy provides cover for undergraduate and postgraduate students.

The policy provides cover primarily in Australia while you are engaged in approved campus/course/University-related activities and/or practical placement or community placement activities. It covers necessary domestic direct travel to and from these activities.

The main requirements for insurance cover to be available will be as follows:

• you have been admitted to candidature
• activity is a course requirement or is pre-approved (in writing) by the Dean, Head of School/Department or an authorised delegate
• activity is unpaid
• you are not an employee/do not work for the organisation you are placed with, for the purposes of Workers' Compensation legislation.

In summary the policy covers:

• death and capital benefits
• weekly injury benefits
• home tutorial benefit
• injury assistance benefit
• limited medical expenses (only those not claimable on Medicare or your private health insurance).

As many students would be on approved placements without any formal working income, the Group Personal Accident insurance policy is limited in the cover provided. Any medical expenses which are, or could be, covered by Medicare or your private health insurance are excluded.

International students are required to have overseas student health cover (OSHC) for the duration of their stay in Australia. As an international student, in the event of a medical claim in Australia you should claim against your OSHC policy first.

What’s covered

For more information on what you are covered for in the University's group personal accident policy, you can refer to the document below:

• 2024-2025 GPA PDS, Policy Wording & Schedule (pdf, 2 MB)

Supporting documents

You should not provide copies of the insurance certificates to external organisations unless the activity has been appropriately approved by the University. The University’s insurance will only be available if the activity has been appropriately approved (in writing) before the relevant activity commences.

If you need a letter, or single Certificate of Currency, you can download a Certificate of currency (pdf, 114KB).

How to make an insurance claim

Under the Group Personal Accident insurance policy, there is an insurance excess of:

• $50 for medical expenses that are not covered by Medicare
• $1,000 for all other expenses.

If the cost is above the insurance excess, you should complete the personal accident claim form and email it to claims@csnet.com.au for assessment.

For claims below the insurance excess, you should contact your relevant Faculty or School in the first instance for consideration of cost reimbursement.