Emails and wi-fi - The University of Sydney
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Student IT

Emails and wi-fi

Staying connected is an important part of studying at the University. We expect you to be attending to you emails throughout the semester.

When you're on campus, you can access our wireless network in order to remain connected to the web when you participate in campus activities, like visiting the library or attending classes.

Email

Your University student email account is provided to you when you enrol. You need to check your University email address regularly as it’s how we will contact you if we need to get in touch.

We recommend that you check your emails at least once a day.

Email format and password

  • Your email address uses the format of UniKey@uni.sydney.edu.au (for example abcd1234@uni.sydney.edu.au).
  • Use your UniKey password to log in to your email.
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If you've forgotten your password or want to reset it, we have information about logging in to University systems.

Accessing your email

You can access your email through Office365 in a web browser. More information and guides can be found on the Office support site.

Set up your email for your device

You can also connect via Mail for iOS.

Connecting to the wireless network on campus

You can access our wireless network ‘UniSydney’ on any wireless-enabled device when you're on campus. Use your UniKey and password to connect.

ICT Helpdesk

Phone
Address
Online
Submit an online enquiry

Opening hours
7 am to 9 pm Monday to Friday
9 am to 5 pm Saturday
Limited out-of-hours support

Onsite face-to-face support
Fisher Library, Level 3 Service Hub
9 am to 5 pm Monday to Friday
Last updated: 28 March 2025

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