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OS-HELP

What happens next

We will let you know the outcome of your application by email. If successful, you will need to accept your offer and confirm your bank details straight away.

The money will then be paid into your nominated bank account within 10 working days from the time you accept the offer.

If your plans or circumstances change before you receive the funds, we may withdraw the offer.

Once you have received money from us, the debt has been incurred. It can only be repaid through the Australian Taxation Office, in the same way that you repay your student contribution through the Higher Education Contribution Scheme.

Your HELP debt

Any loan that you take out through the government’s Higher Education Loan Programme (HELP) will contribute towards your accumulated HELP debt. This includes HECS-HELPFEE-HELP and SA-HELP.

It’s your responsibility to keep track of your HELP debt and be aware of the requirements around paying it back.

Commonwealth assistance notice (CAN)

After census, you will be emailed your CAN, an official statement outlining your unit of study enrolment for that session, student contribution and any HELP debt or loan fee you may have incurred.

You’ll also be able to access this in Sydney Student (go to ‘My finance’, ‘Your finances’, then ‘CAN statements’).

Log in to myUniAssist

The CAN includes your Commonwealth Higher Education Student Support Number (CHESSN), your unique identification number. You can use this to log in to myUniAssist and track any Commonwealth assistance used for your tertiary study.

Find out more about CANs on the Study Assist website.

Paying back your loan

Once your income reaches a certain level, you are required to start paying back your accumulated HELP debt.

Find out how this works on the Study Assist website.

Student Centre

Address
  • Level 3, Jane Foss Russell Building, Darlington Campus
Online

Make an enquiry

Opening hours: 9am to 5pm, Monday to Friday.

Extended in-person opening hours first two weeks of semester and during exams.

Last updated: 07 May 2018

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You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.

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