The University has a number of insurance policies and strategies to ensure you and your property are appropriately covered.
As a currently enrolled student, you’re covered by the University's travel insurance policy when your travel meets the following criteria.
Make sure there is a clear understanding of what costs will be refunded (if any) by the University before you travel.
The University generally covers you for any travel that occurs within one week of the start or end of an approved University travel activity. This only applies to long-term exchange students going directly to their exchange destination. This additional cover is not intended for personal travel.
You are not covered for periods of extended personal travel you take before, during or after the approved University travel activity. Personal travel on weekends will only be covered if you are completing an approved exchange, and you are travelling during the exchange period.
You can contact firstname.lastname@example.org if you have any questions about whether your personal travel will be covered.
In situations where you’re not covered by the University's travel insurance, you need to consider taking out your own travel insurance.
Most insurers will require you to take out your own travel insurance for the duration of your trip, including the portion that is covered by the University. Having dual cover does not affect your ability to make a claim.
Iran and Cuba are subject to sanctions issued by the Australian, US and UN Governments. If you are travelling to these countries, you should contact us to discuss your options.
You can find out what’s covered in the student travel insurance summary (pdf, 87KB).
The policy carries an excess of $200, that you will need to pay for any claims involving the theft of personal items. When making such a claim, you need to provide evidence that the items were stolen (police report) as travel insurance does not cover lost, misplaced, or damaged items.
If you have pre-existing medical conditions, you will need to provide us with a letter from your treating doctor including:
If you’re in Australia on a student visa, or residing here temporarily, you are not covered for medical expenses if you travel back to your home country.
The University’s student travel insurance also does not cover:
Up-to-date information on overseas travel and security is available from AIG Travel Assistance.
To register, use your University student email account for ‘username’ and the University’s Travel policy number 2200103398. Once you’re registered you’ll be able to use the services provided by our travel insurer.
You can also visit the Australian Government’s Smartraveller website for travel advice.
In the event of a medical emergency, or if you need help in relation to your insurance coverage, call AIG travel assistance on +60 3 2118 0647, or 1-866-814-3375 (within the United States of America).
You can call this number from anywhere in the world, 24 hours a day and can reverse charge the call.
Print and keep your proof of insurance (pdf, 84KB) to have these emergency contact details on hand.
To make a travel insurance claim, submit a University travel insurance claim form (pdf, 225KB).
To have your travel arrangements approved, you’ll need to submit a Travel notification form for SOPHI postgraduates (doc, 67KB).
Everyday travel around the Sydney metropolitan area for meetings/research is considered generally low risk by the faculty and doesn’t need to be pre-approved by a Head of School. However, you need to email your supervisor for approval before you travel (either a single trip or series of trips).
Where possible, public transport should be used, and any driving should be shared to minimise fatigue.
All domestic travel which involves expenditure of University funds to reimburse you for expenses, such as accommodation, needs to be pre-approved by the Head of School.
Overseas travel needs to be pre-approved by a Head of Department. You and your supervisor need to check the advice from the Department of Foreign Affairs and Trade (DFAT) for your destination(s) and consider the DFAT advice, especially in relation to travel, health and security. You should contact the Executive assistant to your Head of School for more information.
If the travel involves any unusual or high risk activities such as remote-area travel, clinical visits or animal handling, a risk assessment should be conducted and reviewed with your supervisor before you travel.
All fieldwork also needs be subject to a risk assessment. Find a definition of ‘fieldwork’ and the fieldwork safety standards on the Safety, health and wellbeing website.
Contact the Executive assistant to your Head of School for more information.