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Unit of study_
DESN3002: Experience and Service Design
2025 unit information
This unit extends on student’s existing knowledge of the design process to provide a deep understanding of how to design complex, situated experiences and services. The unit is structured around a design brief that focuses on digitally enhanced services and interactive environments. Students develop an understanding of the range of design practices covered by the terms service design and user experience design, and how these relate to other areas of design. They learn about the influence of the user’s context on a designed product, service or system, and how to explore this effectively through design development and visualisation strategies. With a balance of individual and group work, students have an opportunity to collaboratively apply experience and service design methods to a design project.
Unit details and rules
Managing faculty or University school:
Sydney School of Architecture, Design and Planning
| Study level | Undergraduate |
|---|---|
| Academic unit | Design Lab |
| Credit points | 6 |
|
Prerequisites:
?
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DECO2016 |
|---|---|
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Corequisites:
?
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None |
| Prohibitions:
?
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DECO2014 |
| Assumed knowledge:
?
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None |
At the completion of this unit, you should be able to:
- LO1. master design methods appropriate to the exploration of ill-defined problems
- LO2. develop skills for facilitating communication with diverse teams
- LO3. apply principles of experience and service design to a complex design project
- LO4. document and communicate design activities in a professional manner
- LO5. demonstrate an understanding of the scope of experience and service design
Unit availability
This section lists the session, attendance modes and locations the unit is available in. There is a unit outline for each of the unit availabilities, which gives you information about the unit including assessment details and a schedule of weekly activities.
The outline is published 2 weeks before the first day of teaching. You can look at previous outlines for a guide to the details of a unit.
| Session | MoA ? | Location | Outline ? |
|---|---|---|---|
|
Semester 2 2025
|
Normal day | Camperdown/Darlington, Sydney |
Outline unavailable
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Modes of attendance (MoA)
This refers to the Mode of attendance (MoA) for the unit as it appears when you’re selecting your units in Sydney Student. Find more information about modes of attendance on our website.
