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Unit outline_

MECO6909: Crisis Communication

Intensive April, 2022 [Block mode] - Camperdown/Darlington, Sydney

The unit will examine how organisations use public relations (PR) to deal with crisis situations. Throughout the unit we will use case studies to explore frameworks, risk prioritisation, issues management, planning, response and evaluation strategies for diverse organisations and topics from environmental and corporate to health and social.

Unit details and rules

Academic unit Media and Communications
Credit points 6
Prerequisites
? 
None
Corequisites
? 
None
Prohibitions
? 
None
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator Olaf Werder, olaf.werder@sydney.edu.au
Lecturer(s) Olaf Werder, olaf.werder@sydney.edu.au
Type Description Weight Due Length
Presentation group assignment Research Presentation
Presentation/Performance
10% Multiple weeks
Due date: 29 Apr 2022 at 21:00

Closing date: 29 Apr 2022
500 words
Outcomes assessed: LO2 LO3 LO4
Assignment Essay 1
Short-answer essay
20% Week 03
Due date: 09 Apr 2022 at 22:00
1000 words
Outcomes assessed: LO1 LO3
Assignment Essay 2
Short-answer essay
20% Week 05
Due date: 23 Apr 2022 at 22:00
1000 words
Outcomes assessed: LO1 LO3
Assignment group assignment Research Project
Long Answer/Essay/Report
40% Week 07
Due date: 07 May 2022 at 22:00
3000 words
Outcomes assessed: LO1 LO3 LO2
Online task Weekly Comments
Online Submission (Canvas)
10% Weekly 500 words
Outcomes assessed: LO2 LO4
group assignment = group assignment ?

Assessment summary

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a High distinction indicates work of an exceptional standard, a Distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

 

Distinction

75 - 84

 

Credit

65 - 74

 

Pass

50 - 64

 

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

Use of generative artificial intelligence (AI) and automated writing tools

You may only use generative AI and automated writing tools in assessment tasks if you are permitted to by your unit coordinator. If you do use these tools, you must acknowledge this in your work, either in a footnote or an acknowledgement section. The assessment instructions or unit outline will give guidance of the types of tools that are permitted and how the tools should be used.

Your final submitted work must be your own, original work. You must acknowledge any use of generative AI tools that have been used in the assessment, and any material that forms part of your submission must be appropriately referenced. For guidance on how to acknowledge the use of AI, please refer to the AI in Education Canvas site.

The unapproved use of these tools or unacknowledged use will be considered a breach of the Academic Integrity Policy and penalties may apply.

Studiosity is permitted unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission as detailed on the Learning Hub’s Canvas page.

Outside assessment tasks, generative AI tools may be used to support your learning. The AI in Education Canvas site contains a number of productive ways that students are using AI to improve their learning.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Crisis Communication; Background/Foundations Online class (2 hr) LO1
Week 02 Conflict Resolution Modelling Independent study (1 hr) LO1 LO2 LO3
Week 03 Content Analysis/Workshop Meetings Workshop (10 hr) LO2 LO4
Week 04 Crisis Strategies/Applications Online class (2 hr) LO2 LO3
Week 05 Common Crises - Comprehension & Response Independent study (1 hr) LO1 LO2 LO3
Week 06 Media Management/Workshop Meetings Workshop (10 hr) LO2 LO4

Attendance and class requirements

  • Attendance: According to Faculty Board Resolutions, students in the Faculty of Arts and Social Sciences are expected to attend 90% of their classes. If you attend less than 50% of classes, regardless of the reasons, you may be referred to the Examiner’s Board. The Examiner’s Board will decide whether you should pass or fail the unit of study if your attendance falls below this threshold.

  • Lecture recording: Most lectures (in recording-equipped venues) will be recorded and may be made available to students on the LMS. However, you should not rely on lecture recording to substitute your classroom learning experience.

  • Preparation: Students should commit to spend approximately three hours’ preparation time (reading, studying, homework, essays, etc.) for every hour of scheduled instruction.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All readings for this unit can be accessed through the Library system, available via Canvas.

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. obtain a critical and practical understanding of ethical PR management through a survey of foundational theories and case studies
  • LO2. become equipped for roles as a communication strategist across a variety of sectors
  • LO3. scientifically analyse and evaluate conflict resolution strategies implemented in a PR conflict scenario
  • LO4. become comfortable in presenting your findings/ideas and engage audiences in an issues debate.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

This section outlines changes made to this unit following staff and student reviews.

Hello everyone, Thank you for your feedback on the Unit of Study Survey (USS) for MECO6909. We recognise that it was a challenging year but the response rate being at 53% is probably not entirely representative of a common reaction. I will reflect on the ratings you gave, and the comments you made, and will use them to make improvements in the unit next year: 1) Although the change to online via Zoom format went okay, not everyone was satisfied with participation during meeting times. This speaks to how to get everyone to share their thoughts. Nonetheless, we will continue to try to implement new ideas to increase teamwork and participation in the next year, where we hopefully can offer some classroom modes in case enough students are back on campus. 2) Some commented on needing more teaching or material to get across the key learning. While we had provided recorded lectures in this course, we will take this on-board and see how we can provide such material in a more useful fashion for those that prefer straight-up lectures. 3) There were just a few criticisms about assignments not being adequate or clear. We see the value in those comments but felt reminded that other students, coming to this unit with similar prior experiences, actually enjoyed this assessment structure. As such, it is a juggling act each year but we will aspire to make adjustments that all skill levels are catered to. 4) I also realised that despite preparatory training and supervision, the levels of interaction and feedback from instructors varied. I will monitor and supervise class proceedings even more carefully as it is done already and make sure everyone is delivering the same feedback in the same timeframe. Aside from that, we were satisfied that the unit found your endorsement, In fact, a majority of you (over 75-80%) were satisfied with the course. found it intellectually rewarding, felt you were encouraged to participate and learned professional skills. As I said in the beginning, the response rate has persistently been quite low at around 50% so I don't think everyone's ideas were adequately reflected. That said, if you would like to give us any further feedback about the unit, we'll be happy to get your additional comments. Please send an email to olaf.werder@sydney.edu.au.
  • As per School policy, students must complete all assignments in the unit to obtain a grade and avoid an automatic Absent Fail (AF) mark
  • Note that assessment weighting has been adjusted from the one displayed in the faculty handbook. The latter is currently adjusted and will display the correct assessment weights by Academic Year 2021. That is, the percentages per assignment in this outline and Canvas are the correct ones. 
  • Contact your seminar teacher for course-specific questions (e.g., group issues, etc.), contact the unit coordinator for larger issues (simple extensions, special consideration, seminar switches/course clashes, etc.)
  • Apply for extensions (where applicable) sufficiently ahead of the due date, not the day before or day of (exceptions are emergencies). Note that there are no individual extensions for group efforts. 
  • If you drop a class after being assigned to a group, please contact both the coordinator and your group mates immediately. 
  • If you are unsure about whether this unit is right for you (in case it is an elective), please make an appointment with the coordinator and discuss it instead of disrupting class proceedings by enrolling/disenrolling within a week or two. 
  • More information can be found on Canvas after enrolment

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.