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Unit outline_

MKTG3120: Building and Managing Brands

Semester 1, 2020 [Normal day] - Camperdown/Darlington, Sydney

The most important intangible asset of any organisation is its brand or portfolio of brands. Marketers use an array of internal and external communications approaches to deliver the brand's overall value proposition and experience to its key stakeholders and target customers, and thereby build brand equity. Names, symbols, and slogans along with their underlying associations, perceived quality, brand awareness, customer base and related proprietary resources form the basis for brand equity. Most brands fail because of the lack of proper market research and analysis that enables the brand's core values to be articulated, accurate positioning strategies to be developed, and complete alignment to be achieved between internal and external brand building communications. This unit helps students understand the concept of brand equity and the management of brand assets by learning how to strategically create, position, develop and sustain brand equity.

Unit details and rules

Academic unit Marketing
Credit points 6
Prerequisites
? 
MKTG1001
Corequisites
? 
None
Prohibitions
? 
None
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator John Parker, john.parker@sydney.edu.au
Type Description Weight Due Length
Final exam Final exam
Written exam
30% Formal exam period 2 hours
Outcomes assessed: LO1 LO4 LO3 LO2
Participation Tutorial participation
Participation
8% Ongoing Ongoing
Outcomes assessed: LO1 LO4 LO3 LO2
Assignment Personal brand reflection
Reflective essay
15% Week 06
Due date: 03 Apr 2020 at 09:00
1500 words
Outcomes assessed: LO1 LO2 LO3 LO4
Assignment group assignment Brand audit project
Written report
30% Week 11
Due date: 15 May 2020 at 17:00
3000 words
Outcomes assessed: LO1 LO4 LO3 LO2
Presentation group assignment Brand audit presentation
Oral presentation
15% Week 12
Due date: 18 May 2020 at 09:00
15 minutes
Outcomes assessed: LO1 LO2 LO3 LO4
Participation Business research component
Participation
2% Week 12
Due date: 22 May 2020 at 17:00
n/a
Outcomes assessed: LO1 LO4 LO3 LO2
group assignment = group assignment ?

Assessment summary

  • Tutorial participation: Students are expected to prepare for the tutorial-discussion each week as per the topics listed in the unit of study in order to engage in a discussion that will benefit the learning of your fellow peers. However, your participation will not simply be a measure of how much you contribute to class discussion, but more importantly whether your comments are thoughtful and stimulating, provide insight into the topics of investigation, pose interesting questions to your peers and provide relevant examples to illustrate your point of view.
  • Business research component: Students will have two options for completing this assessment; option 1: Participating in a research study or option 2: Research paper review. Please refer to the new Business Research Component site on your CANVAS courses dashboard for detailed instructions on how to complete this assessment. Questions? Do NOT email your lecturer about this assessment. ALL questions about this assessment should be directed to Business.ResearchComponent@sydney.edu.au and will be responded to promptly.
  • Personal brand reflection: This assessment is about personal brand reflection. Relying on theoretical frameworks from brand management, students will be required to provide an individual assignment reflecting on their own personal brand. Where students exceed the word length, they will lose 10% of the total marks when the submission is 10% above the word length and 10% for each 10% over-length thereafter. Note the word limit includes in-text referencing.
  • Brand audit project: In groups of 3-4 students, you will conduct a brand audit on an international brand, making recommendations on how to strengthen the brand's equity into the future. Each group must prepare a report, written to a highly professional standard. Where groups exceed the word length, the group will lose 10% of the total marks when the submission is 10% above the word length and 10% for each 10% over-length thereafter. Note the word limit includes in-text referencing and the bibliography.
  • Brand audit presentation: Groups will formally pitch their brand audit in an informative and inspiring presentation that clearly identifies the brand's current equities and how these can be built upon to strengthen brand meaning. The objective is to communicate a strategic vision for managing the brand into the future, that strengthens consumer relevance and creates differentiation from the competition. This will be a Powerpoint presentation that focuses on the key elements contained in your written report. The presentation may include relevant visuals (such as proposed logo, brand ambassadors, packaging design, or secondary brand associations, etc). Presentations will take place in week 12 and week 13 in your tutorial. Presentation slides are to be uploaded by one group member via Turnitin on Monday 18th May by 9.00am.
  • Final exam: The questions for the final exam will be based on the topics covered in the lectures, textbook, and reading materials. Further details on the exam will be provided to students in the week 13 lecture.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 

Distinction

75 - 84

Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.

Credit

65 - 74

Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.

Pass

50 - 64

Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

Use of generative artificial intelligence (AI) and automated writing tools

You may only use generative AI and automated writing tools in assessment tasks if you are permitted to by your unit coordinator. If you do use these tools, you must acknowledge this in your work, either in a footnote or an acknowledgement section. The assessment instructions or unit outline will give guidance of the types of tools that are permitted and how the tools should be used.

Your final submitted work must be your own, original work. You must acknowledge any use of generative AI tools that have been used in the assessment, and any material that forms part of your submission must be appropriately referenced. For guidance on how to acknowledge the use of AI, please refer to the AI in Education Canvas site.

The unapproved use of these tools or unacknowledged use will be considered a breach of the Academic Integrity Policy and penalties may apply.

Studiosity is permitted unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission as detailed on the Learning Hub’s Canvas page.

Outside assessment tasks, generative AI tools may be used to support your learning. The AI in Education Canvas site contains a number of productive ways that students are using AI to improve their learning.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Brands and brand management (chapter 1) Lecture (2 hr)  
Week 02 Brands and brand management Tutorial (1 hr)  
Customer-based brand equity and brand positioning (chapter 2) Lecture (2 hr)  
Week 03 Customer-based brand equity and brand positioning Tutorial (1 hr)  
Brand resonance and brand value chain (chapter 3) Lecture (2 hr)  
Week 04 Brand resonance and brand value chain Tutorial (1 hr)  
Choosing brand elements to build brand equity (chapter 4) Lecture (2 hr)  
Week 05 Choosing brand elements to build brand equity Tutorial (1 hr)  
Designing marketing programs to build brand equity (chapter 5) Lecture (2 hr)  
Week 06 Designing marketing programs to build brand equity Tutorial (1 hr)  
Integrating marketing communications to build brand equity (chapter 6) Lecture (2 hr)  
Week 07 Integrating marketing communications to build brand equity Tutorial (1 hr)  
Leveraging secondary brand associations to build brand equity (chapter 7) Lecture (2 hr)  
Week 08 Leveraging secondary brand associations to build brand equity Tutorial (1 hr)  
Developing a brand equity measurement and management system (chapter 8) Lecture (2 hr)  
Week 09 Developing a brand equity measurement and management system Tutorial (1 hr)  
Measuring sources of brand equity (chapter 9) Lecture (2 hr)  
Week 10 Measuring sources of brand equity Tutorial (1 hr)  
Designing and implementing brand architecture strategies (chapter 11) Lecture (2 hr)  
Week 11 Designing and implementing brand architecture strategies Tutorial (1 hr)  
Introducing and naming new products and brand extensions (chapter 12) Lecture (2 hr)  
Week 12 Introducing and naming new products and brand extensions Tutorial (1 hr)  
Managing brands of time (chapter 13) and Geographic boundaries (chapter 14) Lecture (2 hr)  
Week 13 Managing brands of time and Geographic boundaries Tutorial (1 hr)  
Unit revision and exam discussion Lecture (2 hr)  

Attendance and class requirements

Lecture recordings: All lectures and seminars are recorded and will be available on Canvas for student use. Please note the business school does not own the system and cannot guarantee that the system will operate or that every class will be recorded. Students should ensure they attend and participate in all classes.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All readings for this unit can be accessed through the Library eReserve, available on Canvas.

Textbook:

  • Strategic Brand Management: Building, Measuring and Managing Brand Equity- Global Edition (4th Edition) Kevin Lane Keller, Pearson 2014.

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. demonstrate a sound knowledge of how marketers build strong brands for product and service offerings
  • LO2. explain why brand strategy sets the overall direction for business strategy, and how it delivers value for the company, its customers and key stakeholders
  • LO3. integrate the strategic issues involved in creating, revitalising, and sustaining a brand or portfolio of brands
  • LO4. apply the various methodologies, processes, and tools available to conduct a brand audit to discover its sources of brand equity.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

This section outlines changes made to this unit following staff and student reviews.

No changes have been made since this unit was last offered.

More information can be found on Canvas.

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.