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Unit outline_

PMGT5872: People and Communications

Semester 2, 2024 [Normal day] - Camperdown/Darlington, Sydney

Communication is a vital element of a successful project and about 90% of the time on a project is spent on communication by project managers. This Unit of Study covers the essential skills of effective project communication and sets students up to exercise influence through interpersonal skills and construct patterns of communication suitable to different project contexts. This unit will help students to build effective networks and high performing project teams. Students will focus on personal integrity and reliability as well as self-awareness. 

Unit details and rules

Academic unit Project Management
Credit points 6
Prerequisites
? 
None
Corequisites
? 
None
Prohibitions
? 
PMGT6872
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator Nader Naderpajouh, nader.naderpajouh@sydney.edu.au
Lecturer(s) Ashher Siddiqui, ashher.siddiqui@sydney.edu.au
The census date for this unit availability is 2 September 2024
Type Description Weight Due Length
Presentation group assignment In-Class Group Presentation
In-class group presentation on one of module of choice, Q&As facilitation
10% Multiple weeks 10 mins
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Participation Active Participation
Attendance and Active participation
10% Ongoing During the workshop
Outcomes assessed: LO1 LO8 LO7 LO5 LO3
Assignment Communication Analysis
Cross-cultural communication analysis of a given project
30% Week 07
Due date: 15 Sep 2024 at 23:59

Closing date: 29 Sep 2024
2000 words
Outcomes assessed: LO2 LO7 LO6 LO5 LO3
Assignment group assignment Communication Plan
Students will prepare a communication plan for a given case study in groups
35% Week 11
Due date: 20 Oct 2024 at 23:59

Closing date: 03 Nov 2024
2500 words
Outcomes assessed: LO1 LO8 LO7 LO6 LO5 LO4 LO3 LO2
Assignment Individual Reflective Summary
A structured written expression on the learning journey and acquired skills
15% Week 13
Due date: 17 Nov 2024 at 23:59

Closing date: 01 Dec 2024
1500 words
Outcomes assessed: LO2 LO8 LO1 LO7 LO6 LO5 LO4 LO3
group assignment = group assignment ?

Assessment summary

  • In-Class Group Presentations (10%) Each group will present once during Weeks 3-11. The team-based assessment tasks for this course involve both pre-class and in-class group work. Throughout the semester, each group is assigned the responsibility of preparing and delivering a group presentation on a specific module, as well as leading a facilitated class discussion on that module. It is highly encouraged for groups to demonstrate creativity in their approach to sharing information and engaging the audience.

  • Group-based Comprehenisve Communication Plan. (35%), made up of: 

    • 1) Communication plan (25%) – submitted week 11, a 2500-word communication plan for a significant project. The project details will be released in Week 3.
    • 2) Group paper presentation (10%) – Week 12 or 13, 5-7-minute presentation.
  • Individual Cross Culture Communication Analysis  (30%): Week 7. Using academic literature to perform  cross-Cultural Communication Analysis of large scale project that entails a multicultural project team. Submit your 1500-word assigment  through Turnitin.The project details will be released in Week 3.
  • Individual Reflective Summary (15%): Submit a 1500-word reflection essay relevant to this unit of study and its learning activities, based on specific criteria provided in the Canvas Assignments page. Reflections should be specific and consistent with the content in this unit of study, and your learning activities and assessment tasks throughout the course. Submit your reflection report through Turnitin.
  • Active partcipation and attandence-(10%)  Regularly attending classes, lectures, or any scheduled learning sessions throughout the semester. Actively engaging in class discussions, asking questions, and contributing to group activities.

Study Commitment:

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6-credit point unit, this equates to roughly 120-150 hours of student effort in total.

 

*Attendance Requirements:

Students are expected to attend a minimum of 90 percent of timetabled activities for a unit of study unless granted exception by the Dean or Head of School most concerned. A student may be determined to fail a unit of study because of inadequate attendance. Alternatively, at their discretion, they may set additional assessment items where attendance is lower than 90 percent.  Please see the Resolutions of the Faculty - Faculty of Engineering - The University of Sydney for further details.

 

Text-matching software for Assignment Submission:

As part of the assessment process, text matching software such as Turnitin may be used to identify plagiarism and/or be used for providing feedback.

 

Confidential Peer Evaluation:

As part of the group contribution assessment process, collaborative & self-peer evaluation tools (e.g. SparkPlus, CATME, etc.) may be used, either on a confidential or non-confidential basis, to understand contributions and interactions amongst group members. Marks may be adjusted for an individual team member, following on from the peer evaluation process.

 

Reliability of Canvas Marks:

Canvas will be used in this unit and while key assessments may be submitted via Canvas, it cannot be used to determine/ predict a student’s final marks in this unit. Not all assessment results may be visible to students and group/team marks can change for each individual team member based on the peer-evaluations conducted at the end of the semester.

 

Recycling Assignments Not Allowed:

Recycling involves submitting (or resubmitting) your own work that has already been assessed without the permission of the lecturer of this unit, and for which you have already been given feedback. Recycling is a form of academic dishonesty and will be handled in line with the coursework policy.

 

Mark Moderation:

There may be statistically defensible moderation when combining the marks from each component to ensure consistency of marking between markers, and alignment of final grades with unit outcomes.

 

Workshop Participation:

It is expected that students turn on the cameras during online workshops. Failure to do so, will result in the student being requested to show cause and failure to comply could be viewed as non-participation for assessment purposes.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction of a very high standard, a credit of a good standard, and a pass of an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

 

Distinction

75 - 84

 

Credit

65 - 74

 

Pass

50 - 64

 

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see sydney.edu.au/students/guide-to-grades.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

For every calendar day up to and including ten calendar days after the due date, a penalty of 5% of the maximum awardable marks will be applied to late work. The penalty will be calculated by first marking the work, and then subtracting 5% of the maximum awardable mark for each calendar day after the due date. Example: Consider an assignment's maximum awardable mark is 10; the assignment is submitted 2 days late; and the assignment is marked as 7/10. After applying the penalty, marks will be: 7 - (0.5 x 2) = 6/10. For work submitted more than ten calendar days after the due date a mark of zero will be awarded. The marker may elect to, but is not required to, provide feedback on such work. Refer to section 7A of Assessment procedures policy available at: http://sydney.edu.au/policies/showdoc.aspx?recnum=PDOC2012/267&RendNum=0

Academic integrity

The Current Student website provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

Use of generative artificial intelligence (AI) and automated writing tools

You may only use generative AI and automated writing tools in assessment tasks if you are permitted to by your unit coordinator. If you do use these tools, you must acknowledge this in your work, either in a footnote or an acknowledgement section. The assessment instructions or unit outline will give guidance of the types of tools that are permitted and how the tools should be used.

Your final submitted work must be your own, original work. You must acknowledge any use of generative AI tools that have been used in the assessment, and any material that forms part of your submission must be appropriately referenced. For guidance on how to acknowledge the use of AI, please refer to the AI in Education Canvas site.

The unapproved use of these tools or unacknowledged use will be considered a breach of the Academic Integrity Policy and penalties may apply.

Studiosity is permitted unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission as detailed on the Learning Hub’s Canvas page.

Outside assessment tasks, generative AI tools may be used to support your learning. The AI in Education Canvas site contains a number of productive ways that students are using AI to improve their learning.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

Support for students

The Support for Students Policy 2023 reflects the University’s commitment to supporting students in their academic journey and making the University safe for students. It is important that you read and understand this policy so that you are familiar with the range of support services available to you and understand how to engage with them.

The University uses email as its primary source of communication with students who need support under the Support for Students Policy 2023. Make sure you check your University email regularly and respond to any communications received from the University.

Learning resources and detailed information about weekly assessment and learning activities can be accessed via Canvas. It is essential that you visit your unit of study Canvas site to ensure you are up to date with all of your tasks.

If you are having difficulties completing your studies, or are feeling unsure about your progress, we are here to help. You can access the support services offered by the University at any time:

Support and Services (including health and wellbeing services, financial support and learning support)
Course planning and administration
Meet with an Academic Adviser

WK Topic Learning activity Learning outcomes
Multiple weeks Independent study guided by the online content and workshops (Week 1-13). You are expected to undertake 8-10 hours per week of independent study in addition to the workshops Independent study (96 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Week 01 Introduction. Importance of communication. Communication management as key knowledge area for Project Managers. Reflective practice. Workshop (2 hr) LO1 LO8
Week 02 Models of communication. Communication as an interactive process. Adapting communication to the needs of the project types & audience. Communication preferences - the DISC Model. Communication barriers. Workshop (2 hr) LO1 LO2 LO8
Week 03 Organisational culture. Cultural competencies in communication. Diversity and Inclusion - impacts on communication. Workshop (2 hr) LO1 LO2 LO8
Week 04 Interpersonal communication. Listening and the value of feedback. Communication channels in projects. Workshop (2 hr) LO1 LO2 LO3 LO8
Week 05 Multiple intelligences. Emotional intelligence. Self, social and relational awareness. Johari window. Workshop (2 hr) LO2 LO5 LO8
Week 06 Negotiation and conflict management. Influencing outcomes. Workshop (2 hr) LO1 LO2 LO6 LO7 LO8
Week 07 Communication across organisations. Intercultural communication. Workshop (2 hr) LO1 LO2 LO3 LO6 LO8
Week 08 Project leadership and communication. Delegation and motivation of project teams. Workshop (2 hr) LO2 LO3 LO4 LO6 LO8
Week 09 Teams vs groups. Team roles - Belbin Model. Team and work group communication in projects. Workshop (2 hr) LO1 LO2 LO3 LO4 LO5 LO8
Week 10 Communication for high performing teams. Workshop (2 hr) LO2 LO3 LO4 LO8
Week 11 Virtual project communication. Workshop (2 hr) LO1 LO2 LO3 LO4 LO7 LO8
Week 12 Group presentations (assessed) Workshop (2 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Week 13 Group presentations (assessed) Workshop (2 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

Please refer to Canvas

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. Adapt communication to the needs of the audience.
  • LO2. Develop communication strategies to foster engagement.
  • LO3. Build networks and relationships.
  • LO4. Nurture a high-performing project team.
  • LO5. Develop self-awareness for communication effectiveness.
  • LO6. Devise and apply facilitation techniques to advance the projects.
  • LO7. Use influence and negotiation skills to achieve project outcomes.
  • LO8. Reflect on practice and cultivate a learning environment.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

This section outlines changes made to this unit following staff and student reviews.

Assessment types and weighting are adjusted to better evaluate the performance of students. The average for this unit has been relatively high, so with this new structure, we aim to address this issue.

Expectations:

Normally students are expected to undertake 8-10 hours per week of independent study per 2-hour workshop session. 

PREPARATION BEFORE CLASS is key to the successful peer-to-peer engagement and learning in this unit.

This unit of study has an interactive and participative hands-on workshop approach based on the concepts of flipped (preparing beforehand, self-directed learning) and blended learning (using online resources, technology and live learning in class). The principles of flipped learning and online interactions and online resources would apply to students in both face-to-face and online environments. Discussions and collaborative sessions can be conducted in both online and face-to-face modes. We strongly urge students to take leadership and ownership of their own learnings, come prepared to discuss, engage and learn in an interactive environment.

Expected Conduct:

It is every student's responsibility to behave in accordance with the values and principles of mutual ­respect between staff, students and the University – see the Student Charter. This entails respecting all members of our diverse community and racism, sexism, ageism, dishonesty or defamation will not be tolerated, and instances will be reported to the authorities.

Work, health and safety

The University is dedicated to ensuring that all students have equal access to learning. Students can register with Disability Services and gain access to the adjustments and services they need to succeed in their studies. Faculty Disability Liaison Officers (FDLOs)  can provide quick advice and support specific to your learning environment.  As a student with a disability, Disability Services Officers are your main point of contact. Eligibility for these services is determined on an individual needs basis, upon review of the recommendations made in your supporting documentation and your consultation with a Disability Services Officer.

Our students’ wellbeing is our highest priority. The University offers several support channels to help you find relief from current emotional distress, explore coping strategies and advice pathways for longer term solutions:

 

  • Wellbeing support

If you would like support or to talk confidentially about any concerns that may be impacting on your academic performance or mental health and wellbeing with the Student Wellbeing team, the first step is to fill in this form. Once your form is received, a clinician from Student Wellbeing will call you within 1-2 business days to discuss your support needs.

 

  • Sonder

All University of Sydney International Students have free access to Sonder, a 24/7 on-demand safety and wellbeing app, to get you the support you need whenever you need, wherever you are.

Learn more: sydney.edu.au/students/sonder.html

 

  • Innowell

This is free to all students at the University. It is a digital platform designed to give you 24/7 on demand access to tools that assist in self-management of mental wellbeing and health and provide information about how to seek help as needed.

Learn more: sydney.edu.au/students/innowell.html

 

  • After hours mental wellbeing support line

If you’re in Australia and require support after hours, you can contact the Mental Wellbeing Support Line by calling 1300 474 065 or by texting 0488 884 429.

The Mental Wellbeing Support Line is available after 5pm from Monday to Friday, 24 hours on Saturday and Sunday, and during University close-down periods and public holidays.

 

  • Talk Campus

Life is full of challenges, and we want you to know that however you feel is valid. Download the Talk Campus mental health support app for free and instant access to online peer support 24/7, wherever you are in the world and in your own language:

Sign up: sydney.edu.au/students/talkcampus.html

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.