Outline

Overview

In this unit, students learn theories of communication and how they apply within organisations, at an organisational, team and individual level. In the unit, we review the concept of communication through different theoretical and philosophical lenses so that students gain an understanding of how different perspectives provide different insights into communication within organisations. The unit also examines communication processes and how communication occurs between individuals and within groups. There is also a focus on communication challenges such as technology, diversity and globalisation. The unit incorporates practical exercises and case studies to enable students to evaluate their own communication practices and to apply the knowledge and understanding they gain from the unit to their own organisations and careers.

Unit details and rules

Academic unit	Work and Organisational Studies
Credit points	6
Prerequisites ?	None
Corequisites ?	None
Prohibitions ?	ECOF6030 or ECOF6040
Assumed knowledge ?	None
Available to study abroad and exchange students	Yes

Teaching staff

Coordinator	Anya Johnson, anya.johnson@sydney.edu.au
Lecturer(s)	Helena Nguyen, helena.nguyen@sydney.edu.au
Lecturer(s)	Anya Johnson, anya.johnson@sydney.edu.au
Tutor(s)	May Lloyd, may.lloyd@sydney.edu.au
Tutor(s)	Hannah Kunst, hannah.kunst@sydney.edu.au

Type	Description	Weight	Due	Length
Final exam (Record+)	Final exam Reflective essay/s	40%	Please select a valid week from the list below	2 hours
Outcomes assessed:
Assignment	Individual report Report	30%	Week 04 Due date: 03 Apr 2020 at 10:00 Closing date: 21 Apr 2020	1700 words
Outcomes assessed:
Presentation	Team project presentation Oral presentation	15%	Week 07	15-20 minutes
Outcomes assessed:
Assignment	Team project report Report	15%	Week 08 Due date: 27 Apr 2020 at 10:00 Closing date: 18 May 2020	1500 words
Outcomes assessed:
= group assignment ? = Type B final exam ?

Assessment summary

Individual report: This is an individual assignment in which you will analyse and make recommendations about a situation (preferably at work but you can use a situation in your community, sports clubs, university, etc) you were involved in where you could have been more effective as a communicator.
Team project report: This team report is the first part of the team project where students will be allocated to small groups (4-6 students from the same tutorial) to work together to evaluate a case study involving communication challenges. It includes analysing the case and formulating recommendations based on theories from the second part of the unit.
Team project presentation: This assessment is the second part of the team project which require teams to create a presentation of their findings and recommendations from the team project report.
Final exam: This exam provides an opportunity for students to apply their knowledge of the course content to analyse communication in organisations (workplace, community, sports clubs, university, etc) they are familiar with and to reflect on their learning about teamwork and communication skills.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name	Mark range	Description
High distinction	85 - 100	Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Distinction	75 - 84	Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Credit	65 - 74	Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Pass	50 - 64	Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Fail	0 - 49	When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

Deduction of 5% of the maximum mark for each calendar day after the due date.
After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

Use of generative artificial intelligence (AI) and automated writing tools

You may only use generative AI and automated writing tools in assessment tasks if you are permitted to by your unit coordinator. If you do use these tools, you must acknowledge this in your work, either in a footnote or an acknowledgement section. The assessment instructions or unit outline will give guidance of the types of tools that are permitted and how the tools should be used.

Your final submitted work must be your own, original work. You must acknowledge any use of generative AI tools that have been used in the assessment, and any material that forms part of your submission must be appropriately referenced. For guidance on how to acknowledge the use of AI, please refer to the AI in Education Canvas site.

The unapproved use of these tools or unacknowledged use will be considered a breach of the Academic Integrity Policy and penalties may apply.

Studiosity is permitted unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission as detailed on the Learning Hub’s Canvas page.

Outside assessment tasks, generative AI tools may be used to support your learning. The AI in Education Canvas site contains a number of productive ways that students are using AI to improve their learning.

Learning support

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

Weekly schedule

WK	Topic	Learning activity
Week 01	Introduction and overview	Lecture (1 hr)
	Intra and interpersonal communication	Lecture (1 hr)
	Introduction and overview	Tutorial (2 hr)
Week 02	Persuasion and feedback	Lecture (1 hr)
	Conflict management	Lecture (1 hr)
	Intra and interpersonal communication	Tutorial (2 hr)
	Persuasion and feedback	Tutorial (2 hr)
Week 03	Emotion and non verbal communication	Lecture (1 hr)
	Intercultural communication and managing change	Lecture (1 hr)
	Conflict management	Tutorial (2 hr)
	Emotion and non verbal communication	Tutorial (2 hr)
Week 04	Communication in teams	Lecture (1 hr)
	Communication through the lens of foundational management theories	Lecture (1 hr)
	Intercultural communication and managing change	Tutorial (2 hr)
	Communication in teams	Tutorial (2 hr)
Week 05	Communication through the lens of contemporary management theories.	Lecture (1 hr)
Week 05	Communication through the lens of foundational management theories	Tutorial (2 hr)
Week 06	Mid semester exam week	Independent study (3 hr)
Week 07	Communication through socialisation	Lecture (1 hr)
	Unit review	Lecture (1 hr)
	Team presentations	Tutorial (2 hr)
	Contemporary theories and communication through socialisation	Tutorial (2 hr)

Attendance and class requirements

Lecture recording: All lectures are recorded and will be available on Canvas for student use. Please note the Business School does not own the system and cannot guarantee that the system will operate or that every class will be recorded. Students should ensure they attend and participate in all classes.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

There is no prescribed textbook. All readings for this unit can be accessed through the Library eReserve, available on Canvas.

Learning outcomes

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

Outcomes
Graduate qualities

At the completion of this unit, you should be able to:

LO1. analyse communication approaches and processes within organisations using communication theories
LO2. apply theories and models of communication to intra-personal and interpersonal communication practices
LO3. analyse communication processes within groups and identify strategies to improve these processes
LO4. develop interpersonal communication skills to become more effective across different work and career contexts
LO5. apply theory to communication challenges within organisations to identify strategies for improvement.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1	Depth of disciplinary expertise Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.
GQ2	Critical thinking and problem solving Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.
GQ3	Oral and written communication Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.
GQ4	Information and digital literacy Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.
GQ5	Inventiveness Generating novel ideas and solutions.
GQ6	Cultural competence Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.
GQ7	Interdisciplinary effectiveness Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.
GQ8	Integrated professional, ethical, and personal identity An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.
GQ9	Influence Engaging others in a process, idea or vision.

Outcome map

Learning outcomes	Graduate qualities
Learning outcomes

Responding to student feedback

This section outlines changes made to this unit following staff and student reviews.

The unit is being offered as an intensive in the first half of semester to help balance student workload across the semester and to provide more flexibility.

Additional information

Business School Policies

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.

Current students

Overview

Overview

Unit details and rules

Teaching staff

Assessment

Assessment

Assessment summary

Assessment criteria

Late submission

Academic integrity

Learning support

Learning support

Simple extensions

Special consideration

Using AI responsibly

Weekly schedule

Weekly schedule

Attendance and class requirements

Study commitment

Required readings

Learning outcomes

Learning outcomes

Graduate qualities

Outcome map

Responding to student feedback

Responding to student feedback

Additional information

Additional information

Disclaimer

On this page

Useful links

Media

Student links

About us

Connect

Current students

WORK6118: Managing Communication in Organisations

Semester 1a, 2020 [Block mode] - Camperdown/Darlington, Sydney

Overview

Overview

Unit details and rules

Teaching staff

Assessment

Assessment

Assessment summary

Assessment criteria

Late submission

Academic integrity

Learning support

Learning support

Simple extensions

Special consideration

Using AI responsibly

Weekly schedule

Weekly schedule

Attendance and class requirements

Study commitment

Required readings

Learning outcomes

Learning outcomes

Graduate qualities

Outcome map

Responding to student feedback

Responding to student feedback

Additional information

Additional information

Disclaimer

On this page

Useful links

Media

Student links

About us

Connect