Overseas Student Health Cover (OSHC) is health insurance for international students that helps to cover medical costs in Australia. It is a condition of your student visa that you maintain OSHC for the duration of your studies.
If you’re an international student, organising your overseas health cover is an important part of accepting your offer from the University. At the time of acceptance you would have been given the option of using the University’s preferred provider Allianz Global Assistance Overseas Health Cover or organising your cover through an external provider.
If you haven’t got OSHC yet, you can find information on how to arrange your health cover and which students are exempt.
If you’re insured under Allianz Global Assistance Health Cover and you use the University Health Service, your medical fees will be billed to Allianz OSHC directly and you won’t have to pay anything at your appointment. If you’re not covered by Allianz, or if your membership card hasn’t arrived yet, you’ll need to pay for your appointment then be reimbursed by your OSHC provider later.
Find out what medical care is covered by OSHC on the Department of Health website.
If you need help finding a doctor near you, visit the Allianz Global Assistance website.
Changing the length of your visa will affect your OSHC. If you finish your studies early and your visa is no longer valid, you can get a refund for the remainder of your OSHC cover. If you extend your visa, you'll need to purchase additional cover. You can organise this by contacting your insurance provider.
If you change your visa type during your studies, you'll no longer be covered by OSHC and will need to find alternative types of coverage. Contact your insurance provider to apply for a refund of the unused OSHC coverage.
Your OSHC begins one week before your course starts. If you plan to arrive in Australia earlier, contact Allianz Global Assistance to adjust your cover. If you’re already in Australia, visit your Allianz on campus representative with your passport and arrival stamp as soon as possible.
When you arrive in Australia, you’ll need to arrange for your OSHC membership card to be posted to your residential address. To do this, order your card on the Allianz website. You should receive your card within five business days.
If you need to see a doctor before your membership card arrives, you can print a temporary certificate from the OSHC Worldcare website to take with you to the doctor. Alternatively, you can pay for the consultation upfront and claim a refund later.
Students enrolled at the Centre for English Teaching (CET) can collect their membership card in person from the CET reception desk.
Your policy number will be your Student ID followed by ‘US’. For example, if your Student ID is 777888999, your policy number will be 777888999US. Your email address is the personal email address that you or your agent provided to the University.
You can manage your health cover on the Allianz Global Assistance website or by downloading Allianz’s OSCH app.
If you have any questions about your insurance or membership card, you can speak with Allianz representatives on Level 4 of the Wentworth Building from 9am to 5pm, Monday to Friday.