• ICT is protecting against the Heartbleed Bug[14 April 2014]


    ICT has quickly responded to the recent Heartbleed Bug by proactively patching its internet systems and authentication servers, with other systems to be patched over the coming days. More

  • Network upgrade scheduled 9am-5pm Sunday 16 February[11 February 2014]

    Network maintenance

    UniSydney may be unavailable for 30 minutes while ICT upgrades the university network. More

  • IT systems including email and file shares will be unavailable 14 September[10 September 2013]

    email icon

    This Saturday 14 September ICT will be conducting repairs on the University's storage system. Between 9am and 5pm, some IT services will be unavailable, including staff email, file shares and the Research Data Store. More

  • Check out our new AV Help videos on the University's YouTube channel[9 September 2013]

    AV help videos

    Videos on how to use the University's audio visual systems are now available on the university of Sydney YouTube channel. More

  • How to identify and avoid responding to distress scam emails[6 September 2013]

    ACCC logo

    'Distress scammers' hack into email accounts and send out 'distress emails' to the individuals in the victim's contact list, claiming they've been robbed while vacationing overseas and claim they urgently need money. Do not respond to these emails - protect yourself and report these 'distress scams' to the police and ACCC. More

  • Reporting a privacy/security issue[9 July 2013]

    Reporting a security breach

    If you are concerned that a University system has been breached and/or personal information has been inappropriately exposed please notify the ICT Helpdesk immediately, by phoning 02 9351 6000. More

  • Wireless upgrade will remove role-based account wifi access[2 April 2013]

    Student using laptop to connect to wifi

    From Monday 8 April, the old usyd and usyd-guest networks will no longer be available and role-based accounts cannot be used to sign in to the wireless network. Contact the ICT Helpdesk for a UniKey account or use the UniSydney-guest network for temporary access. More

  • Protecting your private information from phishing emails[13 November 2012]

    phishing email

    There are occasions when hackers send fraudulent emails requesting University staff and students to 'reset' their UniKey accounts or 're-validate' their email mailbox by clicking a link to an unauthorised website. These emails 'fish' for private information such as your user ID, password or banking details. More

  • New email anti-spam system[13 February 2012]


    Over the next month, Information and Communications Technology (ICT) will be replacing the University's existing anti-spam system, Sophos, with a new system called Spam Manager. More

  • How to protect your private information from phishing emails[17 October 2011]

    Email security

    Hackers often use fraudulent emails to obtain private information. These attacks - known as phishing emails - are becoming more sophisticated. Read on so you can spot the telltale signs and avoid compromising your personal details. More

  • Password management - are you keeping your information secure?[10 January 2011]

    Password Management

    As an institution focused on research, our resources and information are some of the University's our most valuable assets. How do we ensure our resources, research data and personal information are properly protected from misuse? More

  • Email security guide[2 July 2010]

    Email Security Guide

    Do you know how protect your inbox or guard your computer from malicious software? It's easy to protect yourself from online security threats if you know what to look for. More