Dialling outside lines

28 September 2010

Previously, Ericsson PABX phones were configured so that dialling '2' to reach an outside line also sends the caller ID.

Caller ID is now used for all calls from within the University phone system and the '2' prefix was removed on 25 September to reflect this change. Speed dials and programmable keys on your Ericsson digital or VoIP handsets have also been re-programmed.

All phone users can continue to dial '0' to reach an outside line when using the University phone network. General information on using your phone is available on the ICT website. If you have any questions regarding the removal of the '2' prefix, contact ICT.