Need to request an IT service? Or report an issue with your computer or phone? Use the ICT Self Service Portal and make sure to update your profile information.
As part of improving the way information on our research services is delivered, the eResearch website has been decommissioned and its contents are now located on the Ask Sydney- ICT website.
There are occasions when hackers send fraudulent emails requesting University staff and students to 'reset' their UniKey accounts or 're-validate' their email mailbox by clicking a link to an unauthorised website. These emails 'fish' for private information such as your user ID, password or banking details.
Information and Communications Technology (ICT) will be performing maintenance to the University email service (Exchange) between 5:30pm and 10:30pm on Saturday 27 October.
To address issues staff have with email slowness, from 20 October we will activate a new setting on all staff email accounts to permanently delete items that have been in your deleted items folder for more than 90 days.
As advised by OPTUS, the iPhone 5 is scheduled to be released on 22 September 2012. As stock availability is not guaranteed, there will be a wait of around six weeks for University staff.
Information and Communications Technology (ICT) will undertake activities to upgrade the University network on Saturday 15 September with work to continue over the next two weekends.
The University's new Learning Studio in the Peter Nichol Russell (PNR) building has taken out the Best Application of Audiovisual (AV) in Education at this year's Audio Visual Industry Awards.
Over the next couple of weeks, work will be undertaken to improve the performance of the University's data network, including access to wi-fi and University websites.
The University has recently subscribed to the Australian Access Federation (AAF), allowing you access to research tools and services online using your UniKey and password.
The latest Adobe Creative Suite 6 is now available to download, bringing you even more features to help you create print and digital materials faster than ever.
SkyDrive now includes a desktop app for Mac and Windows, enabling you to upload files up to 2GB in size (previously limited to 100MB), and automatically sync folders from your computer.
There are occasions when hackers send fraudulent emails requesting University staff and students to 'reset' their UniKey accounts or 're-validate' their email mailbox by clicking a link to an unauthorised website. These emails 'fish' for private information such as your user ID, password or banking details.
This month, Microsoft and the University have teamed up to bring you Ideas Fest 2012, a showcase to highlight how technology can help you reach your potential.
Have you received an email requesting to 'reset' your UniKey password or 'validate' your UniKey account? If so, you have been the victim of a phishing attack.
Information and Communications Technology (ICT) will be performing scheduled maintenance to upgrade data centre storage systems between 8am and 5pm, Saturday 7 April.
Please be aware that ICT will be performing critical maintenance on the University email service between 7pm tonight Monday 2 April and 5am Tuesday 3 April.
There are a number of ways to minimise international mobile phone charges when travelling overseas. We've devised some tips to help you minimise phone costs while overseas.
Last week the University opened two new student spaces within the PNR and Carslaw buildings called 'learning hubs'. The spaces are designed to support group, pair and individual study and form part of the informal learning network.
When you log into the computers at the PNR, Carslaw and Wentworth Learning Hubs or Madsen, Law and Cumberland Access Labs you will have access to your very own virtual desktop.
Want to learn how to use the audiovisual equipment in lecture theatres? Information and Communications Technology will be hosting two training sessions for staff who want to learn how to use our audiovisual systems.
Over the next month, Information and Communications Technology (ICT) will be replacing the University's existing anti-spam system, Sophos, with a new system called Spam Manager.
Last week you may have experienced problems sending emails from your University email account to Hotmail accounts. We implemented a workaround on 19 January and Hotmail has since been accepting emails sent from University accounts.
The Link Access Lab is no longer available for general student use as it has been transformed into a teaching lab for the School of IT. If you need to access computing facilities after normal operating hours, 24-hour swipe card access is now available at the Wentworth Learning Hub (Level 4, Wentworth Building).
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We're removing the redirection service that allows you to send to UniKey@usyd.edu.au addresses for students. 
Need to request an IT service? Or report an issue with your computer or phone? Use the ICT Self Service Portal and make sure to update your profile information. 
During the vacation period, student computing spaces will run to an amended vacation timetable.
Download latest iOS update 6.0.1 to fix shared Outlook calendar issue (meeting requests incorrectly cancelled or removed).
We are making it easier for visitors to access the wireless internet system. 
As part of improving the way information on our research services is delivered, the eResearch website has been decommissioned and its contents are now located on the Ask Sydney- ICT website.
There are occasions when hackers send fraudulent emails requesting University staff and students to 'reset' their UniKey accounts or 're-validate' their email mailbox by clicking a link to an unauthorised website. These emails 'fish' for private information such as your user ID, password or banking details.
Using your own computer/tablet, you can now access University software online!
Information and Communications Technology (ICT) will be performing maintenance to the University email service (Exchange) between 5:30pm and 10:30pm on Saturday 27 October. 
To address issues staff have with email slowness, from 20 October we will activate a new setting on all staff email accounts to permanently delete items that have been in your deleted items folder for more than 90 days.
Any requests logged before the 15 October are still open and will be attended to.
Support for the Fluent licensing manager has been withdrawn by ANSYS as they work to integrate all software into a common framework.
As advised by OPTUS, the iPhone 5 is scheduled to be released on 22 September 2012. As stock availability is not guaranteed, there will be a wait of around six weeks for University staff.
The University has recently subscribed to the Australian Access Federation (AAF), allowing you access to research tools and services online using your UniKey and password.
At the beginning of the year, the University upgraded its lecture recording system from Lectopia to a new system called Echo360.
The latest Adobe Creative Suite 6 is now available to download, bringing you even more features to help you create print and digital materials faster than ever.
SkyDrive now includes a desktop app for Mac and Windows, enabling you to upload files up to 2GB in size (previously limited to 100MB), and automatically sync folders from your computer.
There are occasions when hackers send fraudulent emails requesting University staff and students to 'reset' their UniKey accounts or 're-validate' their email mailbox by clicking a link to an unauthorised website. These emails 'fish' for private information such as your user ID, password or banking details.
Ever wanted to access University software from your own computer? Take part in the online software pilot for the chance to win an iPad!
Microsoft Office 2010 is now standard for all new computers and available to download by visiting the Ask Sydney- ICT website.
ICT has been working to improve the new anti-spam system's performance and address common problems experienced by staff. 
Information and Communications Technology (ICT) will be performing scheduled maintenance to upgrade data centre storage systems between 8am and 5pm, Saturday 7 April.
There are a number of ways to minimise international mobile phone charges when travelling overseas. We've devised some tips to help you minimise phone costs while overseas. 
Last week the University opened two new student spaces within the PNR and Carslaw buildings called 'learning hubs'. The spaces are designed to support group, pair and individual study and form part of the informal learning network.
When you log into the computers at the PNR, Carslaw and Wentworth Learning Hubs or Madsen, Law and Cumberland Access Labs you will have access to your very own virtual desktop.