2013 News archive

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December 2013
Wireless network unavailable for 30 minutes on 4 January 2014   View Summary
13 December 2013
ICT will be performing maintenance of the wireless network between 12pm and 1pm Saturday 4 January 2014.
Learning Hubs will be unavailable during Christmas closedown   View Summary
13 December 2013
All Learning Hubs will be unavailable between 18 December 2013 and 1 January 2014
Multiple restarts on staff computers caused by Microsoft update   View Summary
4 December 2013
computerPlease ensure you regularly save any work in progress as Microsoft has recently released a software update which forces computers to restart, sometimes at short notice. We apologise for any inconvenience this causes. All updates should be applied before 5pm Thursday 5 December.
Staff mobile phone orders to be placed by 6 December due to Uni closedown   View Summary
3 December 2013
mobile phonesAny staff members who would like to order a mobile phone before the end of 2013 need to do so by Friday 6 December 2013.
November 2013
University colleges now using external Internet Service Providers (ISP)   View Summary
8 November 2013
wirelessAll University of Sydney colleges are now using either Cirrus or Big Air as their internet service providers (ISPs).
The University's Central Mail service has been turned off and replaced with Microsoft Exchange   View Summary
1 November 2013
emailThe Central Mail service was decommissioned on 31 October 2013, and all of its previous users are now accessing email through Microsoft Exchange.
October 2013
Upgrade to student email   View Summary
16 October 2013
student emailCommencing 20 October, Microsoft will be upgrading your student email (Office365) to make way for new features.
September 2013
Adobe Connect will be unavailable on Friday 27 Sept between 8am and 1pm   View Summary
23 September 2013
adobe connectICT has scheduled maintenance on the Adobe Connect service on Friday 27 September, between 8am and 1pm.
FlexSIS and Student Administration systems will be unavailable this Saturday 21 September   View Summary
19 September 2013
outageThis Saturday 21 September, ICT has scheduled maintenance on the University's servers, meaning FlexSIS and Student Administration systems will be unavailable from 7am and 5pm.
UniSydney wireless network upgrade this Saturday   View Summary
17 September 2013
network upgradeIn order to support the increasing usage of the University's wireless network, Information and Communications Technology (ICT) will be upgrading the UniSydney network between 9am and 5pm this Saturday 21 September.
IT systems including email and file shares will be unavailable 14 September   View Summary
10 September 2013
email iconThis Saturday 14 September ICT will be conducting repairs on the University's storage system. Between 9am and 5pm, some IT services will be unavailable, including staff email, file shares and the Research Data Store.
Annual UniKey password resets to be implemented at the University   View Summary
9 September 2013
UniKey password changesAs a security response to increasingly sophisticated compromises of UniKey accounts, the University is preparing to implement annual password resets for all staff and students.
Check out our new AV Help videos on the University's YouTube channel   View Summary
9 September 2013
AV help videosVideos on how to use the University's audio visual systems are now available on the university of Sydney YouTube channel.
How to identify and avoid responding to distress scam emails   View Summary
6 September 2013
ACCC logo'Distress scammers' hack into email accounts and send out 'distress emails' to the individuals in the victim's contact list, claiming they've been robbed while vacationing overseas and claim they urgently need money. Do not respond to these emails - protect yourself and report these 'distress scams' to the police and ACCC.
August 2013
VPN Client upgrade, deadline 13 September   View Summary
16 August 2013
vpn clientAre you planning to use the Virtual Private Network (VPN) Client in the future? In order to use it, you will need to upgrade your VPN Client from version 2.4 to version 3.1 by Friday 13 September.
July 2013
Reporting a privacy/security issue   View Summary
9 July 2013
Reporting a security breachIf you are concerned that a University system has been breached and/or personal information has been inappropriately exposed please notify the ICT Helpdesk immediately, by phoning 02 9351 6000.
Changes to student email   View Summary
3 July 2013
Microsoft Office 365 logoUpgrades to student email (Sydney Mail) will take place over nine days from 26 July. Please access your email directly during this time, as you may experience issues accessing it through MyUni.
June 2013
Personal video conferencing made easy   View Summary
24 June 2013
Staff video conferencingStaff can install the Cisco Jabber Video application on their PC, Mac or iPad to host or access video conferences from their desk or on the road.
24hr study space now available in Carslaw East Learning Hub   View Summary
4 June 2013
student on laptopYou can now access Carslaw East Learning Hub 24/7. ICT have added this space in response to the large number of students using the 24hr Carslaw West Learning Hub. You can access both Learning Hubs after hours by swiping your student card at the door.
Information about audio visual services has moved to Ask Sydney - ICT   View Summary
3 June 2013
av systemInformation about audio visual services and how to use the University's interactive learning technologies is now available on the Ask Sydney - ICT website.
May 2013
Staying safe online   View Summary
22 May 2013
Information securityIt's National Cyber Security Awareness Week, so we thought we'd share some tips on how you can stay safe on the internet and protect yours and others' information.
April 2013
Wireless and data network maintenance   View Summary
17 April 2013
network maintenanceThe University's wireless and data network will undergo scheduled maintenance between 8am and 9am on Saturday 20 April.
Wireless upgrade will remove role-based account wifi access   View Summary
2 April 2013
Student using laptop to connect to wifiFrom Monday 8 April, the old usyd and usyd-guest networks will no longer be available and role-based accounts cannot be used to sign in to the wireless network. Contact the ICT Helpdesk for a UniKey account or use the UniSydney-guest network for temporary access.
Major IT systems unavailable this weekend   View Summary
2 April 2013
systemScheduled maintenance to upgrade data centre storage systems will occur between 7am and 5pm, Sunday 7 April. During this time a number of systems will not be available.
March 2013
Scheduled maintenance on University systems, 7 April   View Summary
28 March 2013
maintenanceICT will be performing scheduled maintenance to upgrade its SAN system on Sunday 7 April between 7am and 5pm. During this time a number of systems will be impacted.
Wireless will be upgraded on 7 April. Reconnect your device from 8 April.    View Summary
25 March 2013
Student using wirelessWe're upgrading the University's wireless network to increase its capacity and reliability. From Monday 8 April, the usyd and usyd-guest networks will no longer be available. If you've connected to the UniSydney network in the past, you'll need to remove the network from your device, then reconnect to UniSydney.
February 2013
I'm travelling overseas, how do I disable iCloud on my apple device?   View Summary
28 February 2013
apple deviceUsing your mobile while travelling overseas can turn out to be quite costly, especially where data charges are concerned.
New outbound anti-spam system   View Summary
13 February 2013
emailAs part of work to improve the University's anti-spam system, ICT will be changing the service that checks outbound email for spam.
Wireless and data network maintenance, 15 February   View Summary
12 February 2013
network maintenanceThe University's wireless and data network will be unavailable between 8 pm and 8:30pm this Friday 15 February.
Security update: payment system compliance   View Summary
12 February 2013
security updateInformation and Communications Technology (ICT) will be conducting scans of a number of databases, financial applications and shared drives
Access your University email from your iPhone?   View Summary
11 February 2013
iphoneTo avoid performance issues when accessing your University email, we recommend you don't upgrade to the latest iOS update 6.1.
"Inactive plugin" error for Mac users using the CMS   View Summary
4 February 2013
pluginMac users using the CMS may get an error when accessing certain features. Find out how to fix this problem.