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Transport Opinion Survey

ITLS-Interfleet Transport Opinion Survey (TOPS)

The ITLS-Interfleet Transport Opinion Survey (TOPS) is a quarterly survey of Australians' thoughts about transport. Do Australians think transport is getting better in their local area? How confident are Australians that transport will improve in the short-term and long-term in Australia? What is the highest priority issue in transport for Australians? Is the state or federal government considered most responsible for transport? Should the private sector be more involved in the provision of public transport? TOPS tracks changes in Australians' confidence and sentiment about transport every quarter, and compares NSW with other states.

Hensher, D.A. and Daniels, R. (2011) Monitoring community views on transport confidence over time: the quarterly Transport Opinion Survey (TOPS) Proceedings of the 34th Australasian Transport Research Forum ATRF 2011, Adelaide, Australia, 28-30 September

TOPS Results Graph

Further information on the above figure may be found in the TOPS results reports provided below.

Media Coverage

ITLS Transport Opinion Survey - results from Mar 2013 quarter
Sector Connect 03 May 2013

'Congestion charge' would cut Sydney traffic
Eco News 03 May 2013

Interview with Professor David Hensher
Radio 2UE 02 May 2013

Interview with Professor David Hensher
Radio 2GB 02 May 2013

Congestion charge would cut Sydney traffic
Herald Sun 02 May 2013

Congestion charge would cut Sydney traffic
The Australian 02 May 2013

NSW: Congestion charge would cut Sydney traffic
AAP Newswire 02 May 2013

Small fee will make inroads into reducing congestion
Australasian Bus & Coach 02 May 2013

Make room: Transport survey
The Age 26 Sep 2012

Train crowding in Australia intolerable: report
news.com.au 25 Sep 2012

Consumers believe taxi services are heading in the wrong direction
The Conversation 02 Apr 2012

Public transport gloom
Australian Financial Review 29 Mar 2012

Taxis get the thumbs down
Maitland Mercury 29 Mar 2012

More than 50 percent of Sydney-siders are unhappy with taxi services
4WK (Toowoomba) 6am News 29 Mar 2012

Commuters unhappy with taxis
Illawarra Mercury 29 Mar 2012

NSW: Taxi services not getting better: survey
AAP Newswire 29 Mar 2012

Service not roadworthy
Newcastle Herald 29 Mar 2012

Transport hopes heading south
MX (Melbourne) 29 Mar 2012

Dream on, commuter
MX (Sydney) 29 Mar 2012

Cabs rankle with customers
Northern Territory News 29 Mar 2012

Sydney residents are increasingly unhappy with taxi services.
2GB (Sydney) 8.30am News 29 Mar 2012

More than 50 percent of Sydney-siders are unhappy with taxi services
2SM (Sydney) 6am News 29 Mar 2012

latest quarterly transport survey from Sydney
ABC Illawarra (Wollongong) Breakfast 29 Mar 2012

National survey finds confidence in Queensland taxi industry lowest out of all states
The Courier Mail, Queensland March 29, 2012

Taxi services not getting better: Survey
Channel 7 News 28 Mar 2012

Taxi services not getting better: survey
Adelaide Now March 28, 2012

Taxi services not getting better: survey
Perth Now March 28, 2012

Taxi services not getting better: survey
The Australian March 28, 2012

Taxi services not getting better: survey
Channel 9 News March 28, 2012

A Sydney University study has found that many Sydneysiders are unhappy
2UE (Sydney) 8.30pm News 28 Mar 2012

A LOT of people are unhappy with the taxi services available to them, a study has found - and they don't see things getting any better.
The Daily Telegraph March 28, 2012

Taxi services not getting better: survey
Herald Sun March 28, 2012

ITLS quarterly national transport survey
Track and Signal Magazine December 10, 2011

Queenslanders confident
Australasian Bus and Coach December 09, 2011

Public unhappy with transport
The Adelaide Advertiser December 08, 2011

Survey shows strong rejection of carbon tax on bus fuel
Eco News October 03, 2011

National Brief
Financial Review September 30, 2011

Interview with ITLS Director, Professor David Hensher
Curtin FM (Perth) September 28, 2011

Australians reject carbon tax on bus fuel
Sector Connect Inc., Managers Network, News September 27, 2011

Commuters want carbon tax exemption for buses
Australasian Bus and Coach September 27, 2011

Report: Australians reject carbon tax on bus fuel
Social Development Council News September 27, 2011

CONFIDENCE in public transport has plunged since the election of the Baillieu Government
Herald Sun June 23, 2011

Light at the end of the tunnel on transport
Australian Financial Review June 23, 2011

Victoria suffers post-election 'depression'
Australasian Bus and Coach June 22, 2011

Fix trains, then roads: Commuters
The Age April 10, 2011

Labor's failure writ large in transport debacle
Sydney Morning Herald April 02, 2011

NSW election: Low mood unlikely to lift
Australasian Bus and Coach March 24, 2011

NSW Coalition promises...
ABC Online March 22, 2011

Barry express
mX Sydney March 22, 2011

Freight task not on the radar, survey finds
Supply Chain Review March 21, 2011

NSW not confident about transport
Supply Chain Review March 21, 2011

NSW sees transport problem will continue in near term
International Business Times March 21, 2011

Survey results turn up good and bad
Australasian Bus and Coach magazine, reproduced with permission January 01, 2011

More creative solutions needed to fix road and rail
Sydney Morning Herald September 23, 2010

Bus and train use up as car numbers rise but trips fall
Sydney Morning Herald June 28, 2010

Voters lose faith on transport
Sydney Morning Herald March 30, 2010

Transport stalled with no improvement seen
Courier Mail (Queensland) March 24, 2010

Bad to worse: Woeful opinion about NSW transport
MX (Sydney) March 24, 2010

Transport not improving, say users
Adelaide Advertiser March 24, 2010

Brisbane bus system leads the world
Brisbane Times March 23, 2010

Aussies despair at quality of public transport
The Australian March 23, 2010