Dr Raffaele Ciriello
G'Day! My scholarship is deeply committed to compassionate digital innovation. My research explores the intersection of digital innovation, decentralized governance, and ethics, blending rigorous interdisciplinary work with qualitative and dialectical inquiry to address complex sociotechnical dilemmas. I focus on both emerging technologies, such as blockchain/Web3 and AI companions, and established systems like social media and cloud applications, with a particular emphasis on designing, using, and governing these technologies responsibly. My goal is to foster sociotechnical systems that promote the common good while navigating the ethical challenges arising from rapid technological change.
Compassionate Digital Innovation
Human-AI Companionship
Web3 Governance
Personal Digital Responsibility
Dialectical Inquiry
INFS1020 Digital Work Environments (2020-2021)
INFS2010 Managing Information in Organizations (2021-current)
INFS3600 Business Information Systems in Practice (2022-current)
- Compassionate Digital Innovation
- Governing the Web3 Information Commons
- Exploring the Perceptions, Attitudes, and Practices of AI Companion Users
- EduCare: Designing a Mobile Solution for Education, Wellbeing, and Food Security of Forcibly Displaced Youth
Association for Information Systems
IFIP8.2 WG8.2
Association for Computing Machinery
2022 - Outstanding Associate Editor at the European Conference on Information Systems (ECIS2022), The Token Economy Track
2021 – Distinguished Member of the Association for Information Systems
2021– Outstanding Associate Editor at the International Conference on Information Systems (ICIS2021), Blockchain and Distributed Ledger Technology Track
2019 – Outstanding Associate Editor at the International Conference on Information Systems (ICIS2019), Blockchain and Distributed Ledger Technology Track
2018 – Award for Excellence in Teaching at the IT University of Copenhagen
2017 – Invitation to the New Faculty Symposium of the International Conference on Software Engineering (ICSE2017)
2017 – Invitation to the Junior Faculty Consortium of the International Conference on Information Systems (ICIS2017)
2015 – Invitation to the Doctoral Consortium of the Wirtschaftsinformatik Conference (WI2015)
2014 – Invitation to the Doctoral Consortium of the International Conference on Information Systems (ICIS2014)
2014 – Completion of the Master Fast Track Program at the University of Zurich withsumma cum laude
2011 - Alma Mater Stuttgart Award for Outstanding Bachelor Theses
| Project title | Research student |
|---|---|
| Beauty Matters: The Role of Aesthetics in Digital Innovation | Angelina CHEN |
Publications
Journals
- Ciriello, R., Chen, A., Rubinsztein, Z. (2025). Compassionate AI Design, Governance, and Use. IEEE Transactions on Technology and Society, Published online: 13 February 2025. [More Information]
- Ciriello, R. (2025). Dear Schopenhauer: How can IS Artefacts Help Us Flourish? Wille, Vorstellung, Compassion, and Beauty in Social Media. Scandinavian Journal of Information Systems, in press. [More Information]
- Ciriello, R., Gal, U., Hannon, O., Thatcher, J. (2025). Responsible social media use: how user characteristics shape the actualisation of ambiguous affordances. European Journal of Information Systems, Published online: 22 December 2024. [More Information]
Conferences
- Hietala, H., Ciriello, R., Vainionpää, F., Väyrynen, K., Lanamäki, A. (2024). Dialectics of Reconception: Framing Compliant AI Innovation in the Public Sector. International Conference on Information Systems (ICIS 2024), Bangkok, Thailand: Association of Information Systems. [More Information]
- Ciriello, R., Hannon, O., Chen, A., Vaast, E. (2024). Ethical Tensions in Human-AI Companionship: A Dialectical Inquiry into Replika. 57th Annual Hawaii International Conference on System Sciences (HICSS 2024), United States: Hawaii International Conference on System Sciences. [More Information]
- Gautier, M., Sanghvi, P., Dever, Z., Russell, C., Guo, N., Hannon, O., Ciriello, R. (2023). EduCare: Designing an Integrated Mobile Learning and Mental Healthcare App for Ukrainian Refugee Children. 34th Australasian Conference on Information Systems (ACIS 2023), Wellington, NZ: Association for Information Systems (AIS). [More Information]
2025
- Ciriello, R., Chen, A., Rubinsztein, Z. (2025). Compassionate AI Design, Governance, and Use. IEEE Transactions on Technology and Society, Published online: 13 February 2025. [More Information]
- Ciriello, R. (2025). Dear Schopenhauer: How can IS Artefacts Help Us Flourish? Wille, Vorstellung, Compassion, and Beauty in Social Media. Scandinavian Journal of Information Systems, in press. [More Information]
- Ciriello, R., Gal, U., Hannon, O., Thatcher, J. (2025). Responsible social media use: how user characteristics shape the actualisation of ambiguous affordances. European Journal of Information Systems, Published online: 22 December 2024. [More Information]
2024
- Hietala, H., Ciriello, R., Vainionpää, F., Väyrynen, K., Lanamäki, A. (2024). Dialectics of Reconception: Framing Compliant AI Innovation in the Public Sector. International Conference on Information Systems (ICIS 2024), Bangkok, Thailand: Association of Information Systems. [More Information]
- Ciriello, R., Richter, A., Mathiassen, L. (2024). Emergence of creativity in IS development teams: A socio-technical systems perspective. International Journal of Information Management, 74, 102698. [More Information]
- Ciriello, R., Hannon, O., Chen, A., Vaast, E. (2024). Ethical Tensions in Human-AI Companionship: A Dialectical Inquiry into Replika. 57th Annual Hawaii International Conference on System Sciences (HICSS 2024), United States: Hawaii International Conference on System Sciences. [More Information]
2023
- Ciriello, R., Torbensen, A., Hansen, M., Muller-Bloch, C. (2023). Blockchain-based digital rights management systems: Design principles for the music industry. Electronic Markets, 33(1), 5. [More Information]
- Gautier, M., Sanghvi, P., Dever, Z., Russell, C., Guo, N., Hannon, O., Ciriello, R. (2023). EduCare: Designing an Integrated Mobile Learning and Mental Healthcare App for Ukrainian Refugee Children. 34th Australasian Conference on Information Systems (ACIS 2023), Wellington, NZ: Association for Information Systems (AIS). [More Information]
- Chen, A., Koegel, S., Hannon, O., Ciriello, R. (2023). Feels Like Empathy: How "Emotional" AI Challenges. 34th Australasian Conference on Information Systems (ACIS 2023), Wellington, NZ: Association for Information Systems (AIS). [More Information]
2022
- Ciriello, R., Glud, J., Hansen-Schwartz, K. (2022). Becoming agile together: Customer influence on agile adoption within commissioned software teams. Information and Management, 59(4). [More Information]
- Ciriello, R., Mathiassen, L. (2022). Dialectical Inquiry in Information Systems Research: A Synthesis of Principles. 43rd International Conference on Information Systems (ICIS 2022), Atlanta, Georgia: Association of Information Systems. [More Information]
2021
- Ciriello, R. (2021). Tokenized index funds: A blockchain-based concept and a multidisciplinary research framework. International Journal of Information Management, 61, 102400. [More Information]
2020
- Riemer, K., Ciriello, R., Peter, S., Schlagwein, D. (2020). Digital contact-tracing adoption in the COVID-19 pandemic: IT governance for collective action at the societal level. European Journal of Information Systems, 29(6), 731-745. [More Information]
2019
- Loss, S., Ciriello, R., Cito, J. (2019). Beware of disengaged user acceptance in testing software-as-a-service. 41st International Conference on Software Engineering (ICSE 2019), Piscataway: Institute of Electrical and Electronics Engineers (IEEE). [More Information]
- Glud, J., Hansen-Schwartz, K., Ciriello, R. (2019). Exploring customer influence on the agile transformation of service providers. 41st International Conference on Software Engineering (ICSE 2019), Piscataway: Institute of Electrical and Electronics Engineers (IEEE). [More Information]
- Loss, S., Ciriello, R., Cito, J. (2019). Revealing the Vicious Circle of Disengaged User Acceptance: A SaaS Provider's Perspective. 40th International Conference on Information Systems (ICIS 2019), : International Astronautical Federation, IAF. [More Information]
2018
- Ciriello, R., Richter, A., Schwabe, G. (2018). Digital Innovation. Business and Information Systems Engineering, 60(6), 563-569. [More Information]
- Ciriello, R., Richter, A., Schwabe, G. (2018). From Process to Practice: Towards a Practice-based Model of Digital Innovation. 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul: Association for Information Systems (AIS). [More Information]
- Ciriello, R., Beck, R., Thatcher, J. (2018). The paradoxical effects of blockchain technology on social networking practices. 39th International Conference on Information Systems (ICIS 2018), San Francisco: Association for Information Systems (AIS). [More Information]
2017
- Ciriello, R., Richter, A., Schwabe, G. (2017). When prototyping meets storytelling: Practices and malpractices in innovating software firms. 39th IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice Track, ICSE-SEIP 2017, Buenos Aires: Institute of Electrical and Electronics Engineers (IEEE). [More Information]
2016
- Ciriello, R., Richter, A., Schwabe, G. (2016). Designing an idea screening framework for employee-driven innovation. 49th Annual Hawaii International Conference on System Sciences, HICSS 2016, Washington, D.C.: IEEE Computer Society. [More Information]
2015
- Ciriello, R., Richter, A. (2015). Idea hubs as nexus of collective creativity in digital innovation. 36th International Conference on Information Systems ICIS 2015, Fort Worth, Texas, USA: Association for Information Systems (AIS). [More Information]
- Ciriello, R., Richter, A., Schwabe, G. (2015). PowerPoint Use and misuse in digital innovation. 23rd European Conference on Information Systems (ECIS 2015), Online: AIS Electronic Library (AISeL). [More Information]
2014
- Ciriello, R., Aschoff, F., Dolata, M., Richter, A. (2014). Communicating ideas purposefully: Toward a design theory of innovation artifacts. Twenty Second European Conference on Information Systems, ECIS 2014, : Institute of Electrical and Electronics Engineers Inc. [More Information]
2013
- Ciriello, R., Hu, D., Schwabe, G. (2013). Identifying patterns of idea diffusion in innovator networks. 34th International Conference on Information Systems (ICIS 2013), Milan, Italy: Association for Information Systems (AIS). [More Information]
