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Managing emotional resources: the key to thriving and flourishing at work

26 June 2015
Managing emotional resources is an important key to success
Using the latest research designs and techniques, our researchers investigate new strategies for helping workers in high-stress jobs to handle the emotional cost of managing their feelings and organisational expectations at work.

Research highlights: Managing emotional labour

Employee absenteeism and related non-performance is costing Australian businesses upwards of $12 billion dollars each year.

Using the latest organisational design practices, Anya Johnson and Helena Nguyen propose effective strategies for helping workers in high stress jobs handle the emotional cost of managing their feelings and organisational expectations at work.

Published work

Parker SK, Johnson A, Collins C and Nguyen H 2013 'Making the Most of Structural Support: Moderating Influence of Employees’ Clarity and Negative Affect', Academy of Management Journal, vol.56:3, pp. 867-92.