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HIRAID® Aged Care

 Improving the safety and quality of nurse-led aged care

Our high-quality research improves the health and wellbeing of older individuals living in residential aged care.

Like their RN colleagues in the ED, RNs in RACFs are the frontline carers responsible for the safety and quality of aged care.

Anchored in a strong foundation of research evidence and expert input, HIRAID® improves the clinical outcomes, quality of patient assessment, recognition & response to clinical deterioration, nurses’ communication, decision-making, situational awareness & task management skills, and nurses' self-efficacy and levels of anxiety.

HIRAID® Aged Care will meet the contemporary practice needs of RNs working in aged care having been co-designed and tested by them and the recipients of their care in partnership with leading aged care providers and other agencies committed to the provision of quality care in aged care nationally

Australia has an ageing population and demand for high-quality aged care services will only increase in the coming years, to which quality nursing care is fundamental.

Currently, more than 1.3 million people use aged care services in Australia. Approximately 191,000 are cared for in residential aged care facilities (RACFs) delivered by approximately 830 providers in 2,700 facilities across the country.

The health needs of older Australians are unique in their complexity and comorbidity.  Almost half of the permanent RACF residents have comorbid healthcare needs including heart disease, arthritis, dementia, pain and depression.

They are at a higher risk of experiencing the adverse effects of substandard care and unexpected events, like disease outbreaks. Infections, COVID-19 and other communicable diseases, and injuries cause greater harm and mortality in older Australians compared to the general population. Consequently, residents of RACFs are in greater need of high quality, safe nursing assessment, management and care.

Registered nurses in Australia’s RACFs need more support to meet the contemporary complex health and wellbeing needs of residents.

As the direct care staff responsible for the initial assessment and ongoing clinical management of residents with a range of acute and chronic complex health needs, resident safety and wellbeing are contingent on their accurate assessment, interpretation of clinical data, intervention, and escalation.

HIRAID® stands for History including Infection risk Red flags, Assessment, Interventions, Diagnostics.

The framework encapsulates the cyclic nature of patient assessment, in which more than one element may be performed simultaneously. It also embraces the importance of reassessment and communication –  vital components of emergency nursing.  

  • History: the process of collecting details about why the patient has presented and relevant background information about the patient. Infection Risk: nested within history, and refers to the patient’s risk of infection or suspected/confirmed communicable disease, including precautions required.
  • Identify Red flags: historical or physiological indicators of urgency that identify potential or actual threat to life or limb, highlighting the need for timely escalation of care.
  • Assessment: comprehensive physical examination, prioritised to ensure life threatening conditions are identified first, followed by focused assessment guided by the presenting problem.
  • Interventions: the delivery of appropriate and prioritised interventions based on historical and physical assessment findings.
  • Diagnostics: the ordering, performing and reviewing of further investigations including pathology and diagnostic imaging.

Other elements within the HIRAID® framework:

Reassess: The evaluation of care and monitoring of patient progress. Maintain a structured approach, repeat at appropriate intervals per condition of the patient.

Communicate: Verbal/non-verbal skills necessary to effectively communicate with patients, families and clinicians. Use structured approach for clinical handover; graded assertiveness to escalate if needed; accurate and comprehensive clinical documentation.

HIRAID® Aged Care will improve the quality and safety of person-centred aged care within RACFs, improve RN practice, resident and family satisfaction, and reduce unwarranted hospital burden.

The study will translate the evidence of a highly successful emergency nursing assessment framework HIRAID® – History, Identify Redflags, Assessment, Interventions, Diagnostics, reassessment and communication — to the aged care sector. HIRAID® was designed to enable emergency nurses to systematically assess and manage emergency patients.

Shaban RZ, Curtis K, Fry M, McCormack B, Parker D, Murgo M, Lam M, Low LF, Jeon YH, Lindley R, Waters D, Watson K, Dunsmore M, Considine J, Glennan J, Squillacioti G, Thompson L, Smith A, Begum M, Dalton J, Ramsden C & Viengkham C. Nurse-Led Improvements to the Quality and Safety of Residential Aged Care – Project HIRAID-AgedCare. 2022 MRFF Clinician Researchers – Nurse, Midwives and Allied Health. $1,494,519.50.

Lead Investigator

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Professor Ramon Shaban
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Professor Ramon Shaban