Dr Na Liu
People_

Dr Na Liu

Ph.D. (NUS), BComp (NUS)
Senior Lecturer
Phone
+61 2 8627 4277
Dr Na Liu

I am a Senior Lecturer in the Business Information Systems Discipline at the University of Sydney Business School. I also work as the Postgraduate Program Coordinator of the Discipline, managing BIS Specialisation in the Master of Commerce Program.

Prior to joining the Business School, I was a Lecturer at the School of Computer Science of the University of Sydney and also had industry consultancy experiences. I received my PhD degree and a Bachelor's degree in computing from the National University of Singapore.

My research specialises in digital innovation in health and wellbeing management, employing a range of research methods such as behavioral research, qualitative approaches, and analytical methods. I work closely with industry and clinical partners and have received research awards from both the university and local health organizations. I also offer consultancy services and mentorship to digital health startups.

My current projects focus on digital health inclusion, which investigates how digital technologies can be designed and used to reduce disparities and improve health for disadvantaged groups, such as people living in rural areas and the female population in developing countries.

- The University of Sydney Business SchoolEmerging Scholar Research Fellowship, 2025 - 2026

- The University of Sydney Business School Dean's Research Impact Award (B & C), 2024

- Sydney Research Accelerator Prizes, 2023 - 2024 (News: 2023 SOAR Prize Winners)

- NBMLHD Board Chair's Quality Award in Research and Innovation, 2021

- The University of Sydney Faculty of Engineering Dean’s Teaching Commendations List (2016 S2, 2017 S2 and 2019 S1)

Project titleResearch student
Understanding Individuals' Responses to Smishing: A Mixed-Method ResearchBowen GUAN
Three chapters on digital transformationEssie HONG
Exploiting Resource Fluidity for Digital TransformationYangting LI

Publications

Book Chapters

  • Mitra, S., Kroeger, C., Wang, T., Masedunskas, A., Cassidy, S., De Ciutiis, I., Hooijenga, P., Huang, R., Liu, N., Fontana, L. (2024). Gamified Smartphone-App Interventions on Behaviour and Metabolic Profile in Patients at Risk of Cardiovascular Disease. In Jen Bichel-Findlay (Eds.), Health. Innovation. Community: It Starts With Us. Netherlands: IOS Press. [More Information]

Journals

  • Wu, Y., Zhang, M., Shen, Y., Liu, N., Li, Y. (2024). How Do Project Updates Influence Fundraising on Online Medical Crowdfunding Platforms? Examining the Dynamics of Content Updates. IEEE Transactions on Engineering Management, 71, 9135-9149. [More Information]
  • Wu, Y., Jin, H., Wang, X., Liu, N. (2024). Interactive Information Disclosure as a Gatekeeper: Examining the Effect of Investor Panels on Equity Crowdfunding. IEEE Transactions on Engineering Management, 71, 8045-8059. [More Information]
  • Zwi, S., Isautier, J., Webster, A., Lambert, K., Shepherd, H., McCaffery, K., Sud, K., Saunders, J., O'Lone, E., Liu, N., Kim, J., Muscat, D., et al (2022). A feasibility study of a best practice health literacy app for Australian adults with chronic kidney disease. PEC Innovation, 1, 100047. [More Information]

Conferences

  • Ahmad, R., Gal, U., Liu, N. (2023). Design of Surveillance Technologies and Privacy Concerns. 56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Hawaii, United States: University of Hawaii. [More Information]
  • Guo, M., Liu, N., Prester, J. (2023). Exploring FemTech Affordances: A Computational Analysis of Fertility and Pregnancy Apps. Pacific Asia Conference on Information Systems (PACIS) 2023, Nanchang, China: Association for Information Systems (AIS). [More Information]
  • Cai, Y., Liu, N., Huang, R., Sud, K., Kim, J. (2023). Predicting Remote Monitoring Patients' Non-compliance Behavior Through App-mediated Communications. 56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Hawaii, United States: University of Hawaii. [More Information]

2024

  • Mitra, S., Kroeger, C., Wang, T., Masedunskas, A., Cassidy, S., De Ciutiis, I., Hooijenga, P., Huang, R., Liu, N., Fontana, L. (2024). Gamified Smartphone-App Interventions on Behaviour and Metabolic Profile in Patients at Risk of Cardiovascular Disease. In Jen Bichel-Findlay (Eds.), Health. Innovation. Community: It Starts With Us. Netherlands: IOS Press. [More Information]
  • Wu, Y., Zhang, M., Shen, Y., Liu, N., Li, Y. (2024). How Do Project Updates Influence Fundraising on Online Medical Crowdfunding Platforms? Examining the Dynamics of Content Updates. IEEE Transactions on Engineering Management, 71, 9135-9149. [More Information]
  • Wu, Y., Jin, H., Wang, X., Liu, N. (2024). Interactive Information Disclosure as a Gatekeeper: Examining the Effect of Investor Panels on Equity Crowdfunding. IEEE Transactions on Engineering Management, 71, 8045-8059. [More Information]

2023

  • Ahmad, R., Gal, U., Liu, N. (2023). Design of Surveillance Technologies and Privacy Concerns. 56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Hawaii, United States: University of Hawaii. [More Information]
  • Guo, M., Liu, N., Prester, J. (2023). Exploring FemTech Affordances: A Computational Analysis of Fertility and Pregnancy Apps. Pacific Asia Conference on Information Systems (PACIS) 2023, Nanchang, China: Association for Information Systems (AIS). [More Information]
  • Cai, Y., Liu, N., Huang, R., Sud, K., Kim, J. (2023). Predicting Remote Monitoring Patients' Non-compliance Behavior Through App-mediated Communications. 56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Hawaii, United States: University of Hawaii. [More Information]

2022

  • Zwi, S., Isautier, J., Webster, A., Lambert, K., Shepherd, H., McCaffery, K., Sud, K., Saunders, J., O'Lone, E., Liu, N., Kim, J., Muscat, D., et al (2022). A feasibility study of a best practice health literacy app for Australian adults with chronic kidney disease. PEC Innovation, 1, 100047. [More Information]
  • Isautier, J., Webster, A., Lambert, K., Shepherd, H., McCaffery, K., Sud, K., Kim, J., Liu, N., De La Mata, N., Raihana, S., Kelly, P., Muscat, D. (2022). Evaluation of the SUCCESS Health Literacy App for Australian Adults With Chronic Kidney Disease: Protocol for a Pragmatic Randomized Controlled Trial. JMIR Research Protocols, 11(8). [More Information]
  • Cassidy, S., Kroeger, C., Wang, T., Mitra, S., Liu, C., Ribeiro, R., Dai, A., Lau, J., Huang, R., Masedunkas, A., Jose, S., Liu, N., McGrady, M., Lo, S., George, J., Cistulli, P., Khor, L., Kozor, R., Ugander, M., Wilcox, I., Hunyor, I., Fontana, L., et al (2022). Impact of an intensive lifestyle program on low attenuation plaque and myocardial perfusion in coronary heart disease: A randomised clinical trial protocol. Nutrition and Healthy Aging, 7(1-2), 9-22. [More Information]

2021

  • Ahn, E., Liu, N., Parekh, T., Patel, R., Baldacchino, T., Mullavey, T., Robinson, A., Kim, J. (2021). A mobile app and dashboard for early detection of infectious disease outbreaks: development study. JMIR Public Health and Surveillance, 7(3), e14837. [More Information]
  • Liu, N., Kauffman, R. (2021). Enhancing healthcare professional and caregiving staff informedness with data analytics for chronic disease management. Information and Management, 58(2), 103315. [More Information]
  • Liu, N., Yin, J., Tan, S., Ngiam, K., Teo, H. (2021). Mobile health applications for older adults: a systematic review of interface and persuasive feature design. Journal of the American Medical Informatics Association, 28(11), 2483-2501. [More Information]

2020

  • Tang, Z., Huang, R., Liu, N., Kim, J. (2020). An Investigation of Social Support Features of Digital Health Applications. 31st Australasian Conference on Information Systems (ACIS 2020), Virtual Conference: Association for Information Systems (AIS). [More Information]
  • Liu, N., Tong, Y., Chan, H. (2020). Dual effects of social support seeking in patient-centric online healthcare communities: A longitudinal study. Information and Management, 57(8), 103270. [More Information]
  • Wang, X., Guo, J., Wu, Y., Liu, N. (2020). Emotion as signal of product quality: Its effect on purchase decision based on online customer reviews. Internet Research, 30(2), 463-485. [More Information]

2019

  • Li, Y., Kuan, K., Liu, N. (2019). Exploring the Linguistic Characteristics of Online Consumer Reviews by Top Reviewers and Ordinary Reviewers. 23rd Pacific Asia Conference on Information Systems (PACIS 2019), Xian: Association for Information Systems (AIS).
  • Liu, N., Kuan, K., Dong, L. (2019). The role of users impulsiveness in detecting mobile phone excessive dependence: A feature selection analysis. 23rd Pacific Asia Conference on Information Systems (PACIS 2019), Xian: Association for Information Systems (AIS).

2018

  • Lemon, C., Liu, N., Lane, A., Sud, A., Branley, J., Khadra, M., Kim, J. (2018). Changes in User Perceptions of a Telemedicine System Over Time: From Initial Implementation to Everyday Use. Telemedicine and e-Health, 24(7), 552-559. [More Information]
  • Wu, Y., Cui, T., Liu, N., Deng, Y., Guo, J. (2018). Demystifying continuous participation in game applications at social networking sites: A social playfulness design perspective. Internet Research, 28(2), 374-392. [More Information]
  • Guo, J., Gao, Z., Liu, N., Wu, Y. (2018). Recommend products with consideration of multi-category inter-purchase time and price. Future Generation Computer Systems, 78, 451-461. [More Information]

2017

  • Siddharth, B., Trevena, L., Liu, N. (2017). A design to reduce patients’ cognitive load for cancer risk calculator. International Conference on Smart Health, ICSH 2017, Cham: Springer Verlag. [More Information]
  • Yang, X., Liu, N., Teo, H. (2017). How do users cope with trial restrictions? A field experiment on free trial software. International Journal of Information Management, 37(4), 339-349. [More Information]
  • Liu, N., Tong, Y., Chan, H. (2017). Information Seeking in Online Healthcare Communities: The Dual Influence From Social Self and Personal Self. IEEE Transactions on Engineering Management, 64(4), 529-538. [More Information]

2016

  • Kuan, K., Smith, J., Liu, N., Poon, S. (2016). The Role of Review Arousal in Online Reviews: Insights from EEG Data. 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi: Association for Information Systems (AIS).
  • Liu, N., Purao, S., Tan, H. (2016). Value-inspired Elderly Care Service Design for Aging-in-Place. 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi: Association for Information Systems (AIS).
  • Liu, N., Purao, S., Tan, H. (2016). Value-inspired service design in elderly home-monitoring systems. 13th IEEE International Conference on Pervasive Computing and Communication Workshops (PerCom Workshops 2016), Piscataway, New Jersey, USA: Institute of Electrical and Electronics Engineers (IEEE). [More Information]

2015

  • Liu, N., Gavino, A., Purao, S. (2015). Extracting Citizen Values as Inputs for Designing Citizen-Responsive Urban e-Planning Services: The VOICE Approach and a Demonstration in the Healthcare Context. International Journal of E-Planning Research, 4(2), 1-25. [More Information]

2014

  • Liu, N., Gavino, A., Purao, S. (2014). A Method for Designing Value-infused Citizen Services in Smart Cities. 15th Annual International Conference on Digital Government Research, New York: Association for Computing Machinery (ACM). [More Information]
  • Liu, N., Purao, S., Wu, A., Gavino, A. (2014). An Adherence Enhancement Design for Self-Monitoring Tools for Disease. 24th Workshop on Information Technology and Systems (WITS'14), Auckland.

2013

  • Liu, N., Yang, X., Chan, H. (2013). Exploring the Antecedents to Learning Continuance in Virtual Worlds: A Balanced Thinking-Feeling and Social-Constructivism Perspective. Journal of Global Information Management, 21(2), 1-22. [More Information]

2011

  • Liu, N., Chan, H. (2011). A social identity perspective on participation in virtual healthcare communities. 32nd International Conference on Information Systems ICIS 2011, Shanghai, China: AIS Electronic Library (AISeL).

2009

  • Lai, Y., Kuan, K., Hui, K., Liu, N. (2009). The Effects of Moving Animation on Recall, Hedonic and Utilitarian Perceptions, and Attitude. IEEE Transactions on Engineering Management, 56(3), 468-477. [More Information]

Selected Grants

2024

  • Breaking Barriers - Advancing FemTech Design for Mental Health Support to Women in Rural areas, Liu N, Thomas M, Department of Foreign Affairs and Trade (Federal)/Knowledge Partnership Platform (KPP) KONEKSI

2022

  • 2023 SOAR - Na Liu, Liu N, DVC Research/SOAR Prizes