Communications encompasses many streams of professions, each with their own separate knowledge and complex social systems. The goal of the Communications and Technology for Society Research Group (formerly the Interoperability in Extreme Events Research Group) is to create a holistic body of research that makes communications and technology comprehensive and interoperable to measurably improve societal outcomes.
Areas of research focus that we pursue include:
Our local and international members and associates are drawn from a range of research centres and universities as well as organisations within the emergency services sector, including government response and support agencies, services utilities, non-government organisations, volunteers and community groups, including:
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Awarded and funded by: Centre of Research Excellence in Emerging Infectious Diseases (CREID)
A collaboration with colleagues at the Marie Bashir Institute and the CREID
This transformational research in public health brings together representatives of key stakeholder groups including NSW Health, health practitioners, impacted agencies and community leaders and members to:
Exploring how Aboriginal families use social media to develop and maintain trusted relationships and engage with public health and emergency agencies in times of crisis. This research provides a unique opportunity to listen to and understand the experiences of Aboriginal people, and how they view and develop trusted relationships. This in turn will allow public health and emergency agencies to work with Aboriginal people to develop a trust-strengthening model to enhance two-way social media communication during public health emergencies.
A collaboration with colleagues at the University of Duisburg-Essen (Professor Stefan Stieglitz, Milad Mirabaie & Anna-Katharina Jung)
This project is funded by a GO8 DAAD Research Grant.
Investigating how to measure trustworthiness and credibility of an information source then develop a software prototype to automate this process. By giving public safety agencies and the media a better understanding of how to identify trustworthy and credible sources of information on social media platforms during extreme events, we can positively impact community and organisational resilience.
Examining how best to harness self-organising systems to augment traditional common operating pictures of disaster recovery. Our aim is to develop an integrated approach to situational awareness, resource utilisation and recovery outcome optimisation. We explore the best of command-and-control approaches with the potential arising from self-organising systems that utilise open innovation platforms and tools such as social media. We ask:
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Applying neuroscience research to the working environment of an emergency operations centre. Exploring how we make sense of a disaster situation and in turn create a storyline to understand it.
Comparing how China and Australia plan for and respond to flood disasters, highlighting operational differences.
Outlining a desktop review of recent developments in systems and technologies in disaster management, highlighting roadblocks and tipping points for tools such as satellite monitoring, drones, mapping, the common operating picture, communications, field data collection, major events planning, transport, and urban and suburban risks.
Explaining how sentiment analysis has been applied to the Sydney Siege (2014) Twitter data.
29 March 2018
Presenting the findings of research on emergency management organisations’ utilisation of social media services for emergency management.
Investigating the role of bystanders in crisis communications through analysis of Twitter communication generated from the 2016 Munich Shooting event, revealing the impassive convergence behaviour archetype could influence an event as a passive and rational eye-witness, by gathering and sharing information close to where the event is occurring.