Cultural competence online modules
Increase cultural competence of your organisation
The National Centre for Cultural Competence has developed a series of five online modules to help organisations and individuals bring about positive change and create more culturally competent workplaces and environments.
Developed by a team of experienced academics, our evidence-based curriculum goes beyond cultural awareness to enable participants to foster practical cultural competence capabilities.
The modules feature self-reflective learning methods, stories from real people and interactive assessments to engage learners effectively and enhance retention of cultural competence principles.
"What made this course truly valuable was how it equipped me with concrete strategies for building cultural awareness, which I now use regularly in both workplace interactions and personal relationships. - Jasmine (Founding Director of SHER Foundation)"
Learning outcomes
Through videos, reflective and interactive activities, and educational resources, these modules will help you or your organisation to:
- Develop an understanding of what cultural competence is and why it is important.
- Develop cultural competence capabilities, ensuring more effective and respectful interactions in cross-cultural relationships in the workplace and beyond.
- Explore strategies to inspire cultural change and strong cultural competence throughout an organisation.
- Examine identity as an individual, gaining invaluable insight into self within a wider social context.
- Learn strategies to recognise and challenge racism within the workplace and beyond.
- Learn from the historical and contemporary context of Redfern, its importance as a birthplace of contemporary Aboriginal self-determination and what this means within your own context.
Course outline
Explore your identity as an individual within a wider social context. Participants will gain insight into strategies to strengthen their resilience.
- Topic 1: Introduction
- Topic 2: Who are you?
- Topic 3: How do you see the world?
- Topic 4: Cultural competence and resilience
Learn about cultural competence and develop your self-reflection.
- Topic 1: Introduction
- Topic 2: What is culture?
- Topic 3: How can I develop my cultural competence?
Examine the importance of building your cultural competence to combat racism. This module aims to provide you with an understanding of different forms of racism, as well as strategies to recognise and challenge racism.
- Topic 1: Introduction
- Topic 2: What is racism?
- Topic 3: Why are we racist?
- Topic 4: How to recognise and address racism
- Topic 5: Racism in the workplace
Develop your capacity for critical self-reflection. This module will provide you with ideas to integrate what you have learnt into action, enabling you to interact more effectively in cross cultural relationships. This module also explores how organisations can address cultural competence in their operations.
- Topic 1: Introduction
- Topic 2: Know your world
- Topic 3: Walking into our story
- Topic 4: See my world
- Topic 5: Continuing the journey
The final module explores the historical and contemporary context of Redfern, the contribution of Aboriginal Peoples who came to live there, and its importance as a place of continuing Aboriginal self-determination and what it means within your own context.
- Topic 1: Introduction
- Topic 2: Bujari Gammarruwa – Welcome
- Topic 3: This is Gadigal Land
- Topic 4: Redfern tour
- Topic 5: Connecting to community
- Topic 6: Redfern and Aboriginal self-determination
- Topic 7: Conclusion
Course details
The NCCC – Cultural Competence Modules are suitable for those seeking to develop their understanding of cultural competence, expand their capabilities to lead organisational change, and learn strategies to recognise and challenge racism. It is relevant for organisations, teams, managers, and individuals seeking to improve cultural competence in the workplace and across wider social contexts.
Delivered as a self-paced, five-part online course, accessed through an online Learning Management System. Each module is estimated to take approximately 45 minutes to complete.
The modules consist of:
- videos introducing and exploring each concept
- reflective activities to reinforce the concepts learned
- interactive activities
- research-focused educational resources.
Learners who complete all five modules will receive a certificate of completion issued by The University of Sydney’s National Centre for Cultural Competence. This course is considered non-award under the Australian Qualifications Framework (AQF) and does not provide any official certification from the University of Sydney.
Individuals: Access to modules for individuals is through Sydney Short Courses. Once you have enrolled, you will be provided with login details to a Learning Management System (Canvas), where you’ll be able to complete the modules.
Organisations: Modules are purchased on a per licence basis, for a 6 month access period depending on your organisation's needs. Should your organisation require access for a longer period this can be negotiated.
There are two options for accessing the modules.
- The content can be provided as SCORM files, which can be seamlessly uploaded and integrated into your organisation’s existing Learning Management System or:
- Users can access the modules via a secure login to the University Learning Management System
For organisations looking to purchase 10 or more licences please contact us.
There are discounts available for Not-for-profits, NGOs and Aboriginal Community Controlled Organisations please contact us for more information about discounts
For organisations interested in purchasing our cultural competence modules or are looking arrange a free trial please contact us and and one of our team members will be in contact with you shortly.
Header Image: Group photo from NCCC Conference 2024 (by Nicola Bailey)